
SaaS • Artificial Intelligence • B2B
Zenara Health is a SaaS platform for mental health clinics and providers that uses AI-driven assessments, workflow automation, and monitoring to streamline intake, documentation, care coordination, and billing. It generates clinician-informed, measurement-based care plans, integrates with EHRs (starting with Charm), captures timers and claims-ready artifacts to surface reimbursable work, and supports human-in-the-loop validation and continuous outcome tracking. The product emphasizes security and compliance (HIPAA/BAA, encryption, audit logs) and is targeted at clinicians, psychiatrists, and group practices looking to improve outcomes, reduce clinician burden, and increase revenue.
October 13
🇮🇳 India – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔧 QA Engineer (Quality Assurance)
🚫👨🎓 No degree required

SaaS • Artificial Intelligence • B2B
Zenara Health is a SaaS platform for mental health clinics and providers that uses AI-driven assessments, workflow automation, and monitoring to streamline intake, documentation, care coordination, and billing. It generates clinician-informed, measurement-based care plans, integrates with EHRs (starting with Charm), captures timers and claims-ready artifacts to surface reimbursable work, and supports human-in-the-loop validation and continuous outcome tracking. The product emphasizes security and compliance (HIPAA/BAA, encryption, audit logs) and is targeted at clinicians, psychiatrists, and group practices looking to improve outcomes, reduce clinician burden, and increase revenue.
• The role that guarantees everything (and keeps the team confident) • This is partnership, not just testing. Be the guardian of quality across our software. Own QA—manual, automated, and process-driven—so every release is reliable, performant, and secure. You’ll turn complex requirements into test plans, enforce standards, and prevent defects before they reach clinicians and patients. • Values & vibe (who you are) • We want a velvet lens: meticulous, collaborative, and proactive—who also ships results. You enforce quality with kind authority, make testing practices accessible, and help the team deliver software they can trust. You’re the amplifier for a creative engineering team that never compromises patient safety or reliability. • A day in flow (the feel, not a script) • - Two-minute check-in—tests executed, defects found, one risk escalated. • - During sprints: convert feature specs → test plans + actionable results before the day ends. • - After: bugs logged and tracked, regression tests updated, CI/CD pipelines verified, polite reminders sent. Quiet confidence, zero drama. • What you’ll own • - Manual & automated testing: develop and execute test plans for web and mobile applications. • - Bug tracking & resolution: log, track, and verify defects using Jira, Azure DevOps, or similar. • - Test design & documentation: maintain scripts, test cases, and reports. • - Cross-team influence: collaborate with developers, product managers, and security teams to reproduce, troubleshoot, and resolve issues. • - Performance & regression testing: ensure reliability under normal and peak conditions. • - Compliance & standards: HIPAA, security best practices, and healthcare regulations. • - Process improvement: advocate for quality across teams and drive continuous improvements. • Authority (ramped on purpose) • You’ll set quality standards from day one. Scope ramps as you deliver: approve or decline release readiness, enforce testing guidelines, and escalate risks early—with our full backing. • Schedule • Works daytime hours with 4–8 hours of overlap to US Pacific (e.g., 11:00am–7:00pm CT / 9:00am–5:00pm PT), with flexibility for critical releases or audits. • What success looks like • - Defects caught before production. • - Regression coverage high, with automated tests reducing manual workload. • - QA processes adopted across the team without slowing feature delivery. • - Compliance and audit readiness ensured.
• What you’ve done • - 2–4+ years in software QA (manual and/or automated). • - Strong understanding of SDLC, testing methodologies, and defect tracking. • - Hands-on experience with test automation frameworks (Selenium, Cypress, Playwright). • - Familiarity with REST APIs and API testing tools (Postman, etc.). • - Excellent attention to detail and problem-solving skills. • - Preferred: healthcare IT experience, cloud familiarity (Azure), CI/CD pipeline knowledge, performance/load testing (JMeter, k6), ISTQB or other QA certifications.
• Benefits • Remote-first • Equipment stipend • Local holidays (India) • Learning budget (QA, security, cloud)
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