Senior Software Engineer

🔥 0 minutes ago

⛷️ Utah, Virginia, +2 more states – Remote

⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $145k - $217k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Zendesk

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

☁️ SaaS

🤝 B2B

💰 Grant on 2019-09

SaaS • B2B • Customer Support

Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.

📋 Description

• Own epic-level work end-to-end, including technical design, scoping, and quality assurance in partnership with cross-functional leadership. • Design and deliver scalable, enterprise-grade solutions while balancing technical trade-offs across performance, cost, and reliability. • Contribute code across the stack using Ruby, Java, React, and TypeScript to evolve existing services and build new platform capabilities. • Champion engineering best practices, including code reviews, testing, and deployment standards across the team. • Actively monitor platform reliability, observability, and security; drive incident response and root-cause analysis. • Mentor junior engineers and share technical knowledge to help raise the engineering bar across the wider group.

🎯 Requirements

• 5+ years of professional software engineering experience designing, building, and shipping production features in an object-oriented language such as Ruby or Java. • Experience owning epic-level work or equivalent multi-month initiatives, including design, delivery, and operational ownership in production. • Strong understanding of API design principles and distributed systems. • Experience with relational and NoSQL data stores such as MySQL and DynamoDB, and a solid grasp of data modeling trade-offs at scale. • Experience building or operating event-driven or stream-processing systems with technologies such as Kafka. • Demonstrated ability to identify and resolve performance, scaling, and reliability issues in production systems. • Track record of improving observability, performance, or security in systems you have owned. • Empathy and communication skills to ensure you and those around you have a clear shared understanding of what the team is working to accomplish. • Experience providing insightful, meaningful code review feedback to engineers on your team and beyond.

🏖️ Benefits

• Full ownership and impact: Take complete responsibility for the projects you work on and see your ideas come to life. • Collaborative and passionate team: Join a group of talented, dedicated professionals who are passionate about building great products and growing together. • Innovative and meaningful work: Engage in challenging projects where you can contribute your own ideas and drive continuous improvements. • Continuous learning and growth: Access opportunities to develop your skills and advance your career both professionally and personally. • Flexible work environment: We prioritize work-life balance and offer flexibility to tailor your workday to fit your unique needs and circumstances. • Stable and supportive culture: Be part of a modern, international company that values a strong engineering culture and long-term career stability.