Strategic Field Engineer

🕒 March 24

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

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Zenity

WebsiteLinkedInAll Job Openings

11 - 50 employees

☁️ SaaS

🔐 Security

🤖 Artificial Intelligence

💰 $16.5M Series A on 2023-09

SaaS • Security • Artificial Intelligence

Zenity is a company that focuses on securing AI Agents and applications throughout their lifecycle, from buildtime to runtime. The company provides a SaaS platform that offers application security controls and AI Security Posture Management to mitigate risks and threats like indirect prompt injection and data leakage. Zenity helps enterprises manage and secure over 80,000 AI agents and automations, ensuring compliance and continuity in business operations. Their platform is used by large enterprises across various industries, including technology, healthcare, and finance, to support secure low-code/no-code development and governance.

📋 Description

• Support flagship accounts by executing technical work aligned to pre-defined goals across adoption, risk reduction, and operational maturity. • Work directly in customer environments to tune detections to ensure alerts are valuable and actionable. • Assist in analyzing findings and security events by gathering context, enriching signals, and supporting investigation workflows through to resolution. • Unblock technical challenges and move forward work that requires focused execution but lacks bandwidth across SE, CSM, or Support. • Act as the connective tissue across Sales Engineering, Customer Success, and Support, ensuring follow-ups happen, tasks don’t drop, and work progresses consistently. • Participate in recurring customer cadences, identify action items, and proactively drive next steps to keep momentum. • Work in lockstep with Sales Engineers, Customer Success Managers, and Support to ensure technical efforts are aligned and progressing efficiently. • Identify experience patterns to provide structured feedback to Product and Engineering

🎯 Requirements

• 7–10+ years in cybersecurity or adjacent technical roles supporting enterprise environments • Strong hands-on ability to work within security platforms, interpret detections and signals, and support investigation workflows • Experience collaborating across pre-sales, post-sales, and support functions • Ability to operate independently while aligning to broader account strategy set by others • Strong attention to detail and execution discipline • Comfort working directly with customers in live environments • Ownership mindset with accountability for outcomes • Experience in high-growth or venture-backed environments • Exposure to AI, security, or emerging technologies

🏖️ Benefits

• Strong preference for candidates based in Central or Pacific (PST) time zones to ensure alignment with customer and team workflows