Commercial Renewals Broker

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Zensurance

WebsiteLinkedInAll Job Openings

51 - 200 employees

💸 Finance

🤝 B2B

💰 Series B on 2020-08

Finance • Insurance • B2B

Zensurance is a leading small business insurance brokerage in Canada. The company offers a wide range of low-cost commercial insurance options tailored for various professions and industries, which includes everything from builder's risk and commercial auto insurance to E-commerce and non-profit insurance. Zensurance is dedicated to serving over 300,000 Canadian small business owners by providing instant quotes and significant savings on insurance policies. By leveraging technology, Zensurance can offer competitive rates and comprehensive coverages by working with over 50 insurance providers. Additionally, they provide expert advice, dedicated claims service, and ease of switching insurance providers. Zensurance prides itself on its customer service and has received multiple industry awards for its innovative approach to insurance. The company focuses on empowering small businesses with peace of mind through secure and strategic insurance solutions.

📋 Description

• Supporting and effectively managing the renewal process for existing customers within your account portfolio to ensure seamless retention. • Carefully reviewing all account policy data for accuracy and ensuring zero errors in client documentation. • Maintaining effective communication with clients to fully understand their unique insurance requirements and making strategic recommendations. • Advising customers on "silent exclusions" or gaps in coverage and recommending additional lines to strengthen their risk architecture. • Liaising with insurance partners to negotiate and create the best possible insurance packages for each client.

🎯 Requirements

• You hold a valid broker license for your province and have 1+ years of P&C experience. Previous commercial broking experience is strongly preferred. • CIP, CAIB, or CRM designation is a bonus. • You're skilled at translating complex insurance concepts into simple, clear language that clients appreciate. • Proven ability to utilize a BMS or other digital tools to streamline your workflows and manage high-volume client data. • You thrive working with colleagues, underwriting teams, and partners to achieve shared goals and deliver seamless service. • You approach challenges with persistence and agility, consistently meeting set targets and finding innovative solutions. • You have strong prioritization skills and demonstrated flexibility in managing a diverse portfolio of clients and tasks simultaneously. • You maintain a sharp attention to detail, ensuring accuracy in all policy and account management processes.

🏖️ Benefits

• Remote-first setup for added flexibility • Home office allowance to create a comfortable workspace • Top-tier tech: "Office in a box" with all necessary tech equipment • Half days before public holidays: Enjoy half days before long weekends • Flexible health and dental plans for families, including mental health support • Health & personal spending accounts to invest in wellness your way • Parental leave top-up, because family comes first • Education assistance reimbursement for courses, conferences, books, and memberships • Opportunities to learn from industry experts and grow your career • Weekly Friday huddles to share updates and connect across teams • Virtual & in-person team-building events to strengthen our culture