Senior Solutions Engineer

Job not on LinkedIn

🔥 2 hours ago

🇦🇺 Australia – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

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Logo of Zepto

Zepto

501 - 1000 employees

Founded 2021

🍽️ Food & Beverage

📦 Logistics

🏥 Healthcare

Food & Beverage • Logistics • Healthcare

Zepto is a company that offers a mobile application platform where customers can order groceries and a wide range of daily essentials such as fresh fruits, vegetables, meats, beauty items, and household essentials. The platform advertises a rapid delivery service, promising to deliver orders in as little as 10 minutes. Zepto's product offerings include everything from groceries to health and baby care items, with a focus on a comprehensive selection and speedy service.

📋 Description

• Own technical pre-sales end to end, including discovery, scope alignment, gap analysis and solution design through signed deal and delivery handover • Architect payments solutions across Zepto's API and product suite, including payment initiation, PayTo/PayID, direct debit, disbursements, reconciliation and webhooks • Run technical workshops and demos for technical and non-technical stakeholders • Own technical content of RFPs, RFIs and tenders • Act as technical voice in the sales cycle, addressing questions on APIs, integration patterns, compliance and security • Build sandbox integrations and test API flows to validate feasibility • Feed merchant requirements and competitive gaps back into the product roadmap • Support technical delivery handover and successful customer go-live • Collaborate across engineering, product, sales, commercial and customer success teams

🎯 Requirements

• 3+ years' experience in pre-sales, solutions engineering or solution architecture • Strong, demonstrable payments experience, including payment rails, gateways, settlement and reconciliation • Ideally exposure to the Australian payments landscape (NPP, PayTo, PayID, BECS, card schemes) or equivalent overseas • Comfort reading API documentation, constructing and debugging REST calls, interpreting JSON, and reasoning through webhook and event-driven patterns • Track record in technical pre-sales, including discovery, integration scoping, presentations to technical and executive audiences, and responding to tenders • Tertiary qualification in computer science or a related field, or equivalent experience built through 3+ years hands-on with code, APIs or technical systems • Strong project management skills • Ability to work autonomously and comfortably with ambiguity • Background checks required as part of recruitment

🏖️ Benefits

• Work anywhere in Australia • Premium co-working spaces • Access to Byron, Sydney & Melbourne Hub • 12 weeks paid parental leave for primary caregivers • 4 weeks paid parental leave for secondary caregivers • 3 paid Wellbeing Days per year • Employee Assistance Program • Individual learning budget • 4 paid Growth & Impact Days annually for professional development • $500 Remote Work Budget upon commencement • $300 Remote Work Budget annually from 2nd Zeptoversary

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