Quality Control Analyst

🔥 41 minutes ago

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Zepz

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2021

💳 Fintech

👥 B2C

💰 $165M Debt Financing - Zepz on 2025-03

Fintech • B2C

Zepz is a fintech company that operates digital remittance brands (notably WorldRemit and Sendwave) offering fast, secure, mobile-first cross-border money transfer services for consumers. The company emphasizes fair, fast and flexible payments, a world-class customer experience, and global reach — enabling app-based transfers to over 130 countries, with reported volumes of about $10 billion transferred and 50 million customer transactions in 2020 across more than 5,000 corridors. Zepz positions itself as customer-focused and growth-oriented, with hundreds of employees and multiple international offices supporting consumer remittances primarily to regions such as Africa and Asia.

📋 Description

• Review, audit, and grade compliance files to ensure strict adherence to US federal and state regulations and internal global policies. • Conduct regular, systematic quality control reviews on sample cases processed by second-line compliance teams. • Identify procedural deviations, systematic errors, or gaps in operational processes and perform root cause analyses. • Draft clear and constructive feedback loops for operations teams and collaborate to develop remediation plans and training materials. • Maintain accurate QC logs, scorecards, and metrics and assist in reporting.

🎯 Requirements

• Several years of experience in financial services compliance, specifically within FinTech, Peer-to-Peer (P2P) payments, digital banking, or MSBs (Money Services Businesses). • Strong operational knowledge of AML/CFT regulations, KYC/KYB practices, transaction monitoring, and OFAC/Sanctions filtering. • Exceptional analytical and problem-solving skills with the ability to identify subtle patterns of risk or non-compliance within complex data sets. • Excellent written and verbal communication skills, with a proven ability to deliver objective-driven feedback to diverse, cross-functional teams. • Proficient with specialised AML monitoring systems, case management tools. • CAMS (Certified Anti-Money Laundering Specialist) or CRCM (Certified Regulatory Compliance Manager) designations are highly regarded.

🏖️ Benefits

• Unlimited annual leave • Great healthcare benefits • Employee discounts