Senior Product Manager

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September 14

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Zeta Global

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SaaS • Artificial Intelligence • B2B

Zeta Global is an AI-powered marketing cloud that leverages proprietary AI and trillions of consumer signals to acquire, grow, and retain customers more efficiently. The Zeta Marketing Platform (ZMP) offers a comprehensive suite of tools, including data management, customer data platforms (CDP), email service providers (ESP), and digital signal processing (DSP), to create individualized customer experiences and improve marketing outcomes. Zeta emphasizes omnichannel marketing, customer intelligence, and data-driven marketing strategies, partnering with brands, agencies, and publishers worldwide to accelerate brand growth and engagement. Their platform is designed to tackle complex marketing challenges with solutions for customer acquisition, growth, and retention through predictive AI and actionable consumer data.

1001 - 5000 employees

Founded 2007

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 Post-IPO Debt on 2024-09

📋 Description

• Develop and manage the process of chaining LLM agents for complex workflows, ensuring seamless orchestration and integration within our platform. • Lead the creation of a Model Workbench designed for marketers, making it intuitive for non-technical users to leverage LLM capabilities in their workflows. • Oversee the registration and maintenance of Model Context Protocol server, ensuring that all model capabilities are well-documented and easily accessible. • Build robust evaluation suites for testing and iterating on agent performance, ensuring continuous improvement and reliability. • Implement and manage context streaming services that allow for real-time data flow and contextual awareness in agent interactions. • Actively participate in troubleshooting and debugging using tools like LangSmith, and lead by example in building proof-of-concepts (POCs). • Promote a culture of rapid prototyping and iteration, demonstrating the value of "vibe coding" as a gateway to scalable product development.

🎯 Requirements

• Demonstrated experience managing complex technical products, particularly those involving LLMs or AI-driven tools. • Strong technical background with hands-on experience in tools like LangSmith, and familiarity with workflow orchestration and LLM agent chaining. • Proven ability to troubleshoot, innovate, and rapidly prototype solutions to demonstrate product feasibility. • Excellent communication skills, with the ability to work closely with cross-functional teams and offshore developers to align on best practices and product goals. • Preferred Qualifications: Experience with Agentic Infrastructure, integrating traditional ML with generative models to enhance model explainability and user interaction. • Preferred Qualifications: Background in Workflow Orchestration and experience with existing workflow orchestration tools and methodologies.

🏖️ Benefits

• Unlimited PTO • Excellent medical, dental, and vision coverage • Employee Equity • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!