Senior Site Reliability Engineer

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🕒 June 16

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ZigZag Offshoring

WebsiteLinkedInAll Job Openings

501 - 1000 employees

👥 HR Tech

🎯 Recruiter

🏢 Enterprise

HR Tech • Recruitment • Enterprise

ZigZag Offshoring is a company that provides offshoring services to businesses, facilitating the hiring and management of staff across different roles and industries. It is based in Manila, Philippines, and emphasizes data privacy and consent in its recruitment processes. ZigZag Offshoring offers a variety of job opportunities, including positions for developers, customer service representatives, HR admins, and more, often with flexible or remote working options. The company collects and processes personal data as part of the recruitment process, adhering to applicable data privacy laws and regulations.

📋 Description

• Design, implement, and continuously improve highly available, scalable, secure, and resilient cloud infrastructure and platform services • Define and evolve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and operational metrics to drive measurable reliability outcomes • Lead incident response activities, major incident management, root cause analysis, and post-incident reviews focused on systemic improvement • Drive reduction of operational toil through automation, standardisation, and self-healing platform capabilities • Develop and maintain disaster recovery, backup, failover, and resilience strategies to meet defined RTO and RPO objectives • Conduct capacity planning, performance analysis, and proactive optimisation of infrastructure and application environments • Architect, build, and maintain scalable cloud-native infrastructure primarily within AWS environments • Develop and maintain infrastructure-as-code using tools such as Terraform and CloudFormation • Build reusable platform components and shared services that improve developer productivity and operational consistency • Design and maintain comprehensive observability solutions covering metrics, logging, tracing, alerting, and dashboarding • Collaborate with engineering teams to embed reliability, scalability, performance, and security considerations into the SDLC.

🎯 Requirements

• 5+ years of experience in Site Reliability Engineering, DevOps Engineering, Platform Engineering, or related infrastructure roles • Strong hands-on experience operating production workloads within AWS cloud environments • Deep experience with infrastructure-as-code tools such as Terraform and/or CloudFormation • Strong experience designing and supporting CI/CD pipelines and modern software delivery practices • Strong understanding of distributed systems, microservices architecture, networking, and cloud-native technologies • Experience implementing observability and monitoring solutions across complex environments • Strong scripting and automation experience using Python, Bash, or similar languages • Experience managing production incidents and conducting structured root cause analysis • Strong understanding of system reliability, scalability, security, and operational best practices • Excellent analytical, troubleshooting, and problem-solving capabilities • Strong communication and stakeholder engagement skills • Ability to work effectively in fast-paced, agile, and collaborative engineering environments.

🏖️ Benefits

• Paid time off • Remote work options • Professional development opportunities