Mortgage Loan Officer

🕒 July 10

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Mortgage Loan Officer

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Zillow

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2006

🏠 Real Estate

🛍️ eCommerce

👥 B2C

💰 $4.1M Post-IPO Equity on 2012-12

Real Estate • eCommerce • B2C

Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.

📋 Description

• Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements. • Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation. • Build strong relationships with customers and, where applicable, with Zillow Preferred Agents and local partners. • Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations. • Leverage Zillow’s CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement. • Partner with centralized processing, underwriting, and closing teams to move loans efficiently. • Deliver a consistent, high-quality customer experience through phone, email, and text communication. • Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions. • Maintain active licensing, complete required education, and participate in ongoing professional development.

🎯 Requirements

• 3+ years of mortgage origination experience with a strong emphasis on purchase transactions, either as an active NMLS Loan Originator with state licenses or as a Loan Originator under a federal bank license. • Completion of the 20-hour CORE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content. • Proven success originating purchase loans in either a high-volume, phone-based sales environment or an agent-centric referral model. • Strong client service orientation with consultative sales skills and deep understanding of the mortgage process. • Comfortable working in a structured, performance-driven environment with clearly defined KPIs. • Excellent verbal communication skills and ability to build trust quickly. • Strong time management, organization, and pipeline management skills. • Proficiency with CRM, LOS, and Microsoft products (Outlook, Word, Excel). • Associate’s or Bachelor’s degree preferred.

🏖️ Benefits

• In addition to a competitive base pay, employees in this role are eligible for incentive compensation. • This role is also eligible for equity awards based on factors such as experience, performance, and location. • Actual amounts will vary depending on experience, performance, and location. • Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.