Principal – Market & Field Operations

November 22

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+13 more states

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote ⚓ Rhode Island – Remote 🍁 Vermont – Remote ☕ Washington – Remote

💵 $153.6k - $245.4k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

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Zillow

WebsiteLinkedInAll Job Openings

Real Estate • eCommerce • B2C

Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.

5001 - 10000 employees

Founded 2006

🏠 Real Estate

🛍️ eCommerce

👥 B2C

💰 $4.1M Post-IPO Equity on 2012-12

📋 Description

• Develop the Strategic Framework for Market Growth • Create the structure for how we evaluate opportunity, coverage, and performance by market • Define what “good” looks like for agent and partner penetration, and identify what drives variation across geos • Deliver market-level insights that help Sales, Finance, and leadership prioritize investments • Build and Validate the Path to Plan • Lead the bottoms-up build of how Market Ops delivers business targets across markets, partners, and segments • Pressure-test top-down goals with real market dynamics and funnel performance • Identify where plans are tracking, where they’re at risk, and what actions are needed to close gaps • Identify and Execute Against Growth Levers • Analyze structural and operational constraints(e.g., partner mix, field coverage, agent engagement, local nuances, etc.),and recommend clear actions • Partner with regional leaders and cross-functional teams to align on targets, resources, and next steps • Turn insight into action through field coordination and leadership alignment • Support Broader Operational Excellence • Partner with cross-functional leads on core operational processes, as well as business, reporting, and performance tracking rhythms • Drive process improvements that increase visibility, speed, and coordination between cross-functional operations and field teams • Contribute to special projects and pilot initiatives that enhance operational effectiveness • Help stand up new tools or workflows that simplify planning, tracking, and execution

🎯 Requirements

• 6–9+ years of experience in strategy, growth planning, or business operations, ideally combining structured analysis with field or execution exposure • At least 2 years at a top-tier management consulting firm, plus operating experience in a startup or fast-paced org • Proven ability to turn data and insights into scalable frameworks and clear action plans. • Strong modeling skills comfortable building market sizing tools, forecast models, and performance diagnostics • Highly analytical and business-minded, with the ability to translate complex drivers into clear recommendations • Field-aware—curious about what’s happening on the ground and skilled at surfacing the “so what” • Effective communicator who can work across Sales, Finance, Product, and leadership • Advanced Excel/Sheets and proficiency with AI tools like ChatGPT and Replit required. • SQL and BI tools (Looker, Tableau, Databricks) a plus

🏖️ Benefits

• equity awards based on factors such as experience, performance and location