
Real Estate • eCommerce • B2C
Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.
November 13
🏄 California – Remote
🦌 Connecticut – Remote
+6 more states
💵 $70.5k - $112.5k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧐 Business Analyst
🦅 H1B Visa Sponsor

Real Estate • eCommerce • B2C
Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.
• Prepare and analyze weekly performance reports, identifying trends and recommending strategies to improve productivity. • Support Vendor Program Managers in monitoring interval compliance and operational metric adherence. • Manage provisioning and de-provisioning of vendor representatives through Workday and troubleshoot access issues. • Maintain team documentation, meeting records, SOPs, and vendor repositories. • Generate purchase orders, process receipts, and support invoice-related inquiries. • Partner with vendor leadership to plan and execute events, coordinating agendas, logistics, and materials. • Collaborate with Workforce Management, Quality, Learning & Development, Finance, and Operations to ensure alignment on performance goals and improvement initiatives. • Contribute to vendor-related projects and operational enhancements as needed.
• 2+ years of experience in contact center operations or administrative support. • Bachelor’s degree in Business or equivalent professional experience preferred. • Strong interpersonal, communication, and organizational skills with proven ability to collaborate in team settings. • Proficiency in Google Docs, Excel (including advanced charts/graphs), PowerPoint, Word, and Outlook. • Real estate industry knowledge is a plus. • Flexible and adaptable in fast-paced environments with shifting priorities. • Willingness to travel up to 15%.
• in addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location.
Apply NowNovember 13
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