Senior Technical Writer – India

🕒 May 18

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Zimperium

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

💰 $12M Venture Round on 2018-11

Cybersecurity • Enterprise • SaaS

Zimperium is a leading company in the mobile security industry, specializing in mobile endpoint and application security. They provide advanced solutions to protect mobile devices and applications, allowing enterprises to secure their mobile endpoints and enable safe access to sensitive data and systems. Zimperium's platforms integrate with various environments, including cloud, on-premises, and air-gapped setups, ensuring continuous and persistent security during development and runtime. The company is recognized for its unique focus on mobile security, offering tools that help prevent data loss, fraud, and regulatory breaches in mobile apps.

📋 Description

• author internal and customer-facing documentation for several highly technical products. • understand various product areas, working with a cross-functional team, along with authoring documents including release notes, user guides, API documents, and other documentation deliverables in a timely manner. • Interact with the subject matter experts including developers, product managers, customer support and sales to understand software deliverables to provide release notes and other documents for general availability releases. • Research, analyze data and test new and existing software to develop documentation content. • Strong ability to grasp technical concepts and ensure accuracy of customer-facing documentation. • Develop product information with simple and concise English by organizing ideas and translating complex technical terms into information readers can understand. • Understand and ensure documentation attributes of task orientation, accuracy, completeness, clarity, concreteness, organization, retrievability, and visual effectiveness. • Communicate issues and seek support in a timely manner to deliver documentation within software release deadlines. • Work independently while also being detail-oriented, organized, a team-player, and approachable. • Manage multiple projects and priorities simultaneously. • Strive to continually improve the quality of our product documentation.

🎯 Requirements

• prior documentation experience authoring documentation for software products. • BS/BA in Computer Science or other relevant fields. • At least 5+ years of experience in software technical documentation. • Ability to make complicated concepts easy to understand. • Experience as a technical writer role in an agile software development environment. • Experience in writing API documentation. • Experience with Jira and Confluence. • Experience in image capture tools and PowerPoint to convey concepts when needed. • Ownership and “can do” attitude with the passion to meet aggressive deadlines. • Experience in IT security technologies and also iOS and Android mobile operating systems and technologies is highly desirable. • Experience in Oxygen XML Editor is a plus. • Experience in Markdown and Slate HTML documentation is a plus.