
B2B • SaaS • Artificial Intelligence
Zingtree is a company that empowers customer support through AI process automation, helping enterprises streamline and simplify complex support processes. It offers tools to create, manage, and automate support workflows, making it easier for customer service agents and customers to resolve issues efficiently. Zingtree integrates with various CRM systems and supports multiple industries including contact centers, healthcare, insurance, and home services. Through its dynamic workflows, Author Assist AI, and compliance automation, it helps businesses improve their customer experience with faster resolution times and enhanced compliance controls.
November 17

B2B • SaaS • Artificial Intelligence
Zingtree is a company that empowers customer support through AI process automation, helping enterprises streamline and simplify complex support processes. It offers tools to create, manage, and automate support workflows, making it easier for customer service agents and customers to resolve issues efficiently. Zingtree integrates with various CRM systems and supports multiple industries including contact centers, healthcare, insurance, and home services. Through its dynamic workflows, Author Assist AI, and compliance automation, it helps businesses improve their customer experience with faster resolution times and enhanced compliance controls.
• End-to-End Feature Development: Design, develop, and maintain frontend and server-side components for complex, scalable web applications • Backend Development: Build and maintain efficient, reusable, and reliable server-side code, with a focus on API design, input validation, and service performance. • Frontend Development: Collaborate with design and product teams to implement responsive, high-quality user interfaces using modern frontend technologies. • Database & Caching: Work with our databases and caching layers to ensure data consistency, performance, and scalability. • Architecture & Code Quality: Implement best practices in software design and write clean, maintainable, and testable code. Participate in code reviews and contribute to a high-quality codebase. • Codebase & Integration: Work closely with frontend, backend, and product team members to integrate components and ensure a seamless user experience.
• 3-5+ years of hands-on experience in full-stack development, with a proven track record of building and shipping web applications. • Strong proficiency in a server-side language, with a preference for Go (Golang). • Experience designing, building, and maintaining RESTful APIs. • Proficiency with database technologies (MySQL, PostgreSQL) and caching mechanisms (Redis). • Experience with other backend frameworks (like PHP/Laravel) is a plus. • Experience with modern JavaScript frameworks such as Vue.js, React, or Angular. • Strong proficiency in HTML5, CSS3, and JavaScript (ES6+). • Familiarity with modern build tools like Vite or Webpack. • Experience with testing frameworks (e.g., Vitest, Go testing). • Proficiency with version control systems, particularly Git. • Experience with CI/CD pipelines is a plus. • Excellent communication skills, a collaborative mindset, and a proactive approach to solving complex technical challenges.
• Competitive Compensation with performance-based incentives • Health, Dental, and Vision Benefits (100% covered for employees) • Equity Stock Options • 401(k) Retirement Plan • Paid Parental Leave • Unlimited PTO • Flexible Remote Work Environment • $500 Home Office Stipend + Monthly Internet/Phone reimbursement • Co-Working Reimbursement up to $200/month
Apply NowNovember 17
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