Client Partner, Professional Services

Job not on LinkedIn

September 30

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $120k - $180k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Zinier

WebsiteLinkedInAll Job Openings

Artificial Intelligence • Enterprise • SaaS

Zinier is a company that provides a customizable, workflow-based platform to manage and optimize field service operations through generative AI. Their suite includes products like the Z Productivity Suite and Studio Z, designed to enhance scheduling, dispatching, and asset management for field technicians. Zinier leverages AI to provide real-time insights, automate routine tasks, and improve operational efficiency for industries such as telecommunications, utilities, and infrastructure. Their platform supports integrations with leading ERP, CRM, and EAM software, making it a powerful tool for enterprises looking to digitize and innovate their field operations.

51 - 200 employees

Founded 2015

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $90M Series C on 2020-01

📋 Description

• Serve as the chief customer liaison, solving complex problems and ensuring customer success • Engage with technical stakeholders (Platform Owners, Delivery Directors) to align product capabilities with customer requirements • Drive delivery for large enterprise customers and manage go-live activities • Lead discovery sessions and support UAT • Ensure customers realize full platform value post-launch • Orchestrate internal teams (PMs, Dev, Solution Architects, CS) to deliver customer outcomes • Begin as an individual contributor collaborating with delivery and development teams; regional Solution Architect provides support • Potentially lead post-sales customer success efforts

🎯 Requirements

• Technically-minded Client Partner able to engage IT and business teams • Ability to translate customer needs into clear technical priorities • Own the customer relationship end-to-end and manage delivery outcomes • Strategic thinker who thrives at the intersection of product, tech, and customer success • Experience collaborating with delivery and development teams • Proven ability to manage large, complex enterprise projects • Strong experience in digital or IT transformation projects • Tech-savvy and solution-oriented—comfortable navigating complexity without being a developer • Excellent customer-facing and stakeholder management skills • Strong communication skills and emotional intelligence • Experience in Field Service Management (FSM), Telecom, or Utilities is a plus • Located Anywhere in the US and able to collaborate with customers/teams in other countries; occasional travel required