Medical Records Specialist

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ZipHR

WebsiteLinkedInAll Job Openings

11 - 50 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

ZipHR is a company that provides innovative HR software solutions designed to streamline and transform workforce management. Their comprehensive platform offers a range of tools including core HR, payroll, attendance tracking, expense management, performance evaluation, and task management. The software integrates seamlessly with existing HR and ERP systems, providing businesses with a fully integrated and configurable suite of HR solutions. ZipHR offers services such as recruitment, managed payroll, and remote team management, focusing on enhancing workplace productivity, reducing administrative costs, and improving talent retention. With a secure and cloud-based system, ZipHR enables efficient management of human resources and operations, making it an ideal choice for enterprises with complex HR needs.

📋 Description

• Request medical records from healthcare providers, hospitals, and custodians • Draft and send formal requests, authorizations, and necessary forms • Ensure compliance with HIPAA and confidentiality standards • Follow up via email, fax, and phone to ensure timely retrieval • Coordinate billing and invoicing with the accounting team • Keep detailed track of all outstanding requests and escalate issues as needed • Review and organize incoming records for accuracy and compliance • Ensure all invoices are correct and all documentation is complete

🎯 Requirements

• Strong experience working with confidential data portals, invoices, and reporting tools • Prior exposure to legal, financial, or healthcare record management • Proficient in record retrieval processes and document management • Laser-sharp attention to detail • Top-notch organizational skills • Problem-solving mindset with a proactive attitude • Customer service orientation • Degree or certification in Administration, Healthcare, or a related field preferred • Must have At least 2-3 years of professional experience in records management, or related fields • Previous experience in legal, accounting, financial, or medical records is a huge plus • Case management or record tracking systems (for monitoring request status and timelines) • MS Excel / Google Sheets for tracking and reporting • Email and communication tools for provider coordination • Fax / digital fax platforms for record requests and follow-ups • Highly Preferred: Experience working with medical records custodial/ROI platforms such as Ciox, Datavant, MRO, or ChartSwap • Proficient in English (spoken and written), with strong communication skills to liaise with U.S.-based legal teams

🏖️ Benefits

• 100% remote work – Work from anywhere with reliable internet • Work with a mission-driven legal support team that values accuracy, accountability, and professionalism • Supportive, flexible culture that values results over clock-punching • Ongoing training and professional development • Be part of a fast-paced, collaborative, and highly respected legal services provider • Performance Bonus: Based on monthly record requests processed • Work-life balance