Medical Records Specialist

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ZipHR Philippines

WebsiteLinkedInAll Job Openings

11 - 50 employees

☁️ SaaS

👥 HR Tech

🤝 B2B

SaaS • HR Tech • B2B

ZipHR Philippines is an AI-powered HRIS platform (branded KAMI) built specifically for Philippine small and medium-sized enterprises. It provides a unified HR platform incorporating core HR, DOLE-ready payroll, automated attendance, performance, LMS, chat, expenses, benefits, tasks, and statutory compliance for Philippine agencies (BIR, SSS, PhilHealth, Pag-IBIG). The product focuses on reducing tool fragmentation by consolidating multiple HR tools into one, offering AI-driven anomaly detection, auto-drafted payslips/contracts, and PH-specific payroll logic. It emphasizes fast implementation (weeks), dedicated local support, transparent per-active-employee pricing, and a money-back guarantee if promises aren’t delivered. The company is Manila-based and marketed to Filipino SMEs seeking an affordable, compliant, and intelligent HR solution.

📋 Description

• Request medical records from healthcare providers, hospitals, and custodians • Draft and send formal requests, authorizations, and necessary forms • Ensure compliance with HIPAA and confidentiality standards • Follow up via email, fax, and phone to ensure timely retrieval • Coordinate billing and invoicing with the accounting team • Keep detailed track of all outstanding requests and escalate issues as needed • Review and organize incoming records for accuracy and compliance • Ensure all invoices are correct and all documentation is complete

🎯 Requirements

• Strong experience working with confidential data portals, invoices, and reporting tools • Prior exposure to legal, financial, or healthcare record management • Proficient in record retrieval processes and document management • Laser-sharp attention to detail • Top-notch organizational skills • Problem-solving mindset with a proactive attitude • Customer service orientation • Degree or certification in Administration, Healthcare, or a related field preferred • Must have at least 5 years of professional experience in records management, or related fields • Previous experience in legal, accounting, financial, or medical records is a huge plus • Case management or record tracking systems (for monitoring request status and timelines) • MS Excel / Google Sheets for tracking and reporting • Email and communication tools for provider coordination • Fax / digital fax platforms for record requests and follow-ups • Highly Preferred: Experience working with medical records custodial/ROI platforms such as Ciox, Datavant, MRO, or ChartSwap • Proficient in English (spoken and written), with strong communication skills to liaise with U.S.-based legal teams

🏖️ Benefits

• 100% remote work – Work from anywhere with reliable internet • Work with a mission-driven legal support team that values accuracy, accountability, and professionalism • Supportive, flexible culture that values results over clock-punching • Competitive salary based on your experience and qualifications • Performance Bonus: Based on monthly record requests processed • Work-life balance • Ongoing training and professional development • Be part of a fast-paced, collaborative, and highly respected legal services provider