Community Engagement Specialist

Job not on LinkedIn

🔥 6 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $26 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

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Zócalo Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

📡 Telecommunications

🌍 Social Impact

Healthcare • Telecommunications • Social Impact

Zócalo Health is a primary care group aimed at improving patient experiences and access to healthcare for Latino communities. They provide culturally competent, integrated whole-person care, connecting complex and high-risk patients with dedicated care teams that include local health outreach specialists. Zócalo Health emphasizes building lasting relationships within the community and offers a combination of in-person and virtual services to cater to the unique medical, social, and mental health challenges of its members.

📋 Description

• Conduct in-person outreach attempts for members identified by health plan eligibility lists. • Complete Athena documentation for outreach attempts. • Schedule intake appointments and assist with the completion of required forms. • Attend outreach events and professionally represent Zócalo Health to community members and partners. • Build and maintain relationships with community coalitions, CPI collaboratives, and other stakeholders to keep them engaged. • Convert leads to patients using internal documentation systems. • Document all outreach attempts and outcomes in Athena and the appropriate trackers. • Assist in sending patient mailers and making follow-up calls to leads generated from community events to enroll them in programming. • Represent Zócalo Health at community coalition meetings and collaborative events. • Ensure professional, consistent messaging and build trust with community stakeholders.

🎯 Requirements

• Minimum of 1-3 years of experience in healthcare, community outreach, or a related field. • Experience in engaging with diverse communities and providing culturally sensitive communication. • Fluent in English and Spanish (verbal and written). • Strong interpersonal and communication skills to build trust and connect with patients and community partners. • Detail-oriented with excellent organizational skills. • Comfortable with technology and proficient in using electronic health records (Athena experience preferred). • Ability to work a flexible schedule, including evenings and weekends, to attend events. • Access to reliable transportation for in-person outreach and events.

🏖️ Benefits

• Comprehensive benefits (medical/dental/vision) • Generous home office stipend • Competitive compensation • Generous PTO policy including 6 paid holidays.