Medical Virtual Assistant

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🕒 March 18

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ZoraMD

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

At ZoraMD, we specialize in providing top-tier virtual healthcare assistance, designed to revolutionize the way healthcare practices operate. Our mission is to empower medical, dental, and veterinary professionals by enhancing their operational efficiency and elevating the level of patient care they provide. Through a blend of innovative solutions and expertly trained virtual assistants, we offer a range of services tailored to meet the unique needs of each practice we partner with. From administrative support to patient engagement and medical billing, our comprehensive approach ensures that every aspect of your practice is optimized for success. Join us in shaping the future of healthcare, where excellence in service and care becomes the standard.

📋 Description

• Obtains information on new referrals and enters the details in the database. • Sends referrals for Physical Therapy (PT), Occupational Therapy (OT) and Speech-Language Therapy (ST) • Assigns nurses and therapists • Follows up with medical practitioners to verify details of evaluation and the frequency of scheduling. • Prefills weekly nursing notes and doing medical scribing • Doing clerical tasks such as sending and receiving faxes, uploading and organizing records such as therapy visits, patient history and hospitalization records and other related documents • Doing phone calls to concerned clients on a weekly basis to get customer satisfaction and records patient / family complaints

🎯 Requirements

• A Registered Nurse in the Philippines • Experience working in the hospital set-up for at least 6 months • Knowledgeable of HIPAA privacy and security rules, including safeguarding patient information and maintaining confidentiality. • Experience using EHR systems and other medical software. • Experience working as a medical scribe/receptionist using an EMR system. • Awareness of potential ethical issues in the medical field and ability to address them appropriately • Additional certifications in medical assisting or healthcare administration are a plus. • Exhibits critical thinking abilities to analyze and optimize work performance. • Excellent spoken and written English communication skills • Ability to maintain patient and employee confidentiality. • Requires minimal to no supervision and is self-reliable. • Typing speed of >50 wpm