Principal Product Specialist

🕒 April 23

🇺🇸 United States – Remote

💵 $164.5k - $235k / year

⏰ Full Time

🔴 Lead

🪄 Product Specialist

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Zscaler

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2017-11

Cybersecurity • SaaS • Enterprise

Zscaler is a leading provider of cloud-based cybersecurity solutions, specializing in Zero Trust architecture. The company enhances security and connectivity for organizations by enabling seamless, secure access to applications and data across various environments, including the cloud, on-premises data centers, and IoT systems. With proven ROI and significant reductions in cybersecurity risks, Zscaler empowers enterprises to protect their digital resources while optimizing operational costs.

📋 Description

• Provide technical leadership for Zscaler’s Zero Trust Browser solutions, owning product success and architectural strategy throughout the sales lifecycle • Lead in-person and virtual meetings with customer executives and practitioners to provide executive-level overviews of Zscaler’s browser security strategy and deep-dive technical workshops • Articulate the value of browser-layer security controls, including threat monitoring, attack prevention, in-browser DLP, secure private application access, and Privileged Remote Access (PRA) • Develop technical collateral, including best practice guides, proof-of-value (POV) test plans, demo assets, and reference architectures to support internal teams and customer presentations • Conduct and support POVs, technical evaluations, and initial deployments, helping customers validate architecture, policy design, and operational fit for Zero Trust Browser use cases • Troubleshoot and debug customer issues across evaluations and deployments, partnering closely with Engineering, Support, and Customer Success teams to drive timely resolution • Collaborate with Engineering, Product Management, and Marketing to drive product enhancements based on direct customer feedback, competitive insights, and market trends • Act as a post-sales subject matter expert for Customer Success and Deployment teams to help ensure successful technical implementation, adoption, and ongoing customer success

🎯 Requirements

• 7+ years of professional experience in product management, presales, product specialization, or professional services within the infrastructure technology or cybersecurity industry • Deep technical domain expertise in browser security, Zero Trust architecture, private application access, privileged access use cases, and modern web security controls • Strong understanding of Internet and security protocols, including HTTP, SSL/TLS, DNS, and secure access patterns for web and private applications • Proven track record of developing technical collateral and supporting go-to-market initiatives that drive successful sales outcomes • Exceptional interpersonal and presentation skills, with the ability to engage effectively with both technical practitioners and executive leadership • Experience collaborating cross-functionally with Engineering, Operations, Product Management, and customer-facing teams.

🏖️ Benefits

• Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more!