Senior AI Engineer

🕒 June 24

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Logo of Zuora

Zuora

1001 - 5000 employees

Founded 2007

☁️ SaaS

💸 Finance

🤝 B2B

💰 $400M Post-IPO Equity on 2022-03

SaaS • Finance • B2B

Zuora is a leading provider of subscription management and recurring billing solutions. The company offers the Zuora Monetization Suite, which supports various monetization models, including subscriptions, usage-based billing, and one-time pricing. Zuora's solutions help businesses manage recurring revenue growth across pricing and packaging, billing, customer acquisition, and quote-to-cash processes. The platform includes features for automating revenue recognition, creating dynamic paywalls, and integrating with existing application ecosystems through low-code SDKs and APIs. Zuora is recognized as a leader in the industry, providing robust tools for companies aiming to scale sustainably with modern recurring revenue models.

📋 Description

• Design and build the glue between AI agents and core business systems such as Salesforce, NetSuite, Slack, and other internal platforms using APIs, events, and webhooks • Leverage modern AI coding assistants such as Cursor and Codex to accelerate development, generate boilerplate, debug issues, and refactor quickly • Rapidly prototype and ship AI-powered internal tools in a high-velocity environment, moving from concept to production with strong engineering judgment • Parse, understand, and enhance existing internal codebases, integrating AI capabilities into brownfield systems without disrupting production workflows • Architect advanced RAG pipelines and agentic workflows that bring context-aware intelligence to internal knowledge and operational systems • Implement rigorous evaluation and testing approaches for AI outputs to ensure speed does not compromise accuracy, security, or trust • Collaborate with stakeholders across the enterprise to deliver solutions that improve how work gets done • Assist colleagues with design and coding best practices, including code reviews, documentation, and maintainable implementation patterns • Partner with Enterprise Architecture and adjacent teams to ensure AI integrations align with the broader digital ecosystem • Lead troubleshooting for production issues in AI-enabled workflows, perform root-cause analysis, and help build support-ready systems

🎯 Requirements

• 8+ years of relevant work experience and a Bachelor's degree in Computer Science or a related technical discipline • 5+ years of experience as a full-stack developer • Strong experience building integrations with REST APIs, webhooks, and middleware technologies • Demonstrated expertise in AI-augmented programming and vibe coding, using LLMs to write code, explore new libraries quickly, and automate repetitive engineering work • Exceptional ability to jump into existing codebases in Python and JavaScript/TypeScript, understand the logic, and implement enhancements or integrations safely • Familiarity with LangChain, LlamaIndex, vector databases, prompt engineering, and RAG design patterns • Experience designing or contributing to agentic workflows and context-aware AI applications • Strong problem-solving instincts and the ability to figure out how systems work without waiting for perfect documentation • Excellent listening, communication, and presentation skills • The ability and desire to learn new technologies and development tools

🏖️ Benefits

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs • Medical, dental, and vision insurance • Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break • Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) • Learning & development stipend to support ongoing growth • Opportunities to volunteer and give back, including charitable donation matching where available • Mental wellbeing resources and support

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