Senior Web Strategy, Experience Specialist

Job not on LinkedIn

🔥 6 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 10%

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Zuora

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

☁️ SaaS

💸 Finance

🤝 B2B

💰 $400M Post-IPO Equity on 2022-03

SaaS • Finance • B2B

Zuora is a leading provider of subscription management and recurring billing solutions. The company offers the Zuora Monetization Suite, which supports various monetization models, including subscriptions, usage-based billing, and one-time pricing. Zuora's solutions help businesses manage recurring revenue growth across pricing and packaging, billing, customer acquisition, and quote-to-cash processes. The platform includes features for automating revenue recognition, creating dynamic paywalls, and integrating with existing application ecosystems through low-code SDKs and APIs. Zuora is recognized as a leader in the industry, providing robust tools for companies aiming to scale sustainably with modern recurring revenue models.

📋 Description

• Own the strategic roadmap for the Zuora website and prioritize work by business impact and pipeline contribution • Serve as the single point of contact for company-wide web needs • Run intake, prioritization and launch processes • Resolve roadmap-level competing priorities and communicate trade-offs • Translate business goals into briefs and execution plans for Design and Development • Manage concurrent campaign page, redesign, migration and template-build projects • Define and monitor KPIs including conversion rate, engagement, form completion and pipeline contribution • Identify user-journey friction and optimization opportunities • Run A/B testing and optimization using behavioral data and session analysis • Improve page speed, accessibility and form experience • Direct personalization using behavioral and account-level data • Define audiences, rules, content variants and success metrics • Own technical SEO implementation, including crawlability, indexing, site architecture, internal linking, structured data, redirects, Core Web Vitals and international setup • Partner with SEO & AEO leadership on search and AI answer-engine visibility • Ensure accurate tracking, tagging and metrics across GA4, Amplitude and Looker Studio • Build and maintain website performance dashboards and provide recommendations • Identify and drive fixes for unreliable data • Guide WordPress development priorities, technical approach, templates, reusable components and governance • Keep the platform scalable, performant and usable by non-technical teams • Set direction for multi-language support, international SEO and region-specific experiences • Ensure security, privacy, consent and compliance standards • Partner with Brand and Design on Zuora’s positioning and visual identity • Collaborate across Campaigns, Design, Development, Analytics, Product Marketing and Sales

🎯 Requirements

• 6-8 years in a digital or web role • 3+ years owning a corporate website or digital product, preferably in B2B SaaS • Fluency with GA4, Amplitude, Looker Studio and Demandbase • Track record of leading a website redesign, platform migration or comparable large-scale initiative end to end • Experience setting priorities for and directing web development teams • Ability to translate business goals into clear technical plans • Proven experience improving conversion through CRO and A/B testing, with examples of measurable lifts • Working knowledge of technical SEO, including indexing, crawlability, structured data and Core Web Vitals, and implementing it on a live site • Experience designing or running personalization based on behavioral and account data • Experience working with senior stakeholders across Marketing, Product and Sales • Strong analytical, communication and prioritization skills • Expertise with WordPress, including templates, components and publishing workflows, marked as required • Experience with experimentation platforms such as Optimizely or Amplitude Experiment • Familiarity with AEO/GEO and AI search visibility • Experience managing multi-language and multi-region sites • Working knowledge of HTML, CSS, JavaScript and tag management (GTM) • Familiarity with GDPR, CCPA and consent management • Prior experience at a company selling billing, pricing or financial software

🏖️ Benefits

• Competitive compensation • Variable bonus and performance-based reward opportunities • Retirement programs • Medical, dental, and vision insurance • Generous, flexible time off • Paid holidays • Wellness days • Company-wide year-end break • Paid parental leave, including fully paid leave for eligible ZEOs subject to local policy • Learning & development stipend • Volunteer and charitable giving opportunities, including charitable donation matching where available • Mental wellbeing resources and support

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