zvoove
SaaS ⢠HR Tech ⢠Recruitment
zvoove is a cloud software and services provider that digitizes and automates end-to-end business processes for staffing (Personaldienstleistung) and facility service companies. It offers modular cloud ERP and workforce management productsârecruiting (AI-powered), payroll/managed payroll, time tracking, scheduling/disposition, invoicing, DMS, analytics and reportingâalong with professional services, training, and support to optimize recruiting, payroll, and operations at scale.
Technical Support Specialist
Job not on LinkedIn
3 days ago
đŁď¸đŠđŞ German Required
zvoove
SaaS ⢠HR Tech ⢠Recruitment
zvoove is a cloud software and services provider that digitizes and automates end-to-end business processes for staffing (Personaldienstleistung) and facility service companies. It offers modular cloud ERP and workforce management productsârecruiting (AI-powered), payroll/managed payroll, time tracking, scheduling/disposition, invoicing, DMS, analytics and reportingâalong with professional services, training, and support to optimize recruiting, payroll, and operations at scale.
đ Description
⢠First point of contact for questions regarding the use of the following software products: ERP software for staffing agencies, time management go!, applicant management talents!, document management docs! ⢠Support customers by phone and respond to email inquiries ⢠Guide customers through the implementation of the software products (onboarding) in an advisory and project-leading role ⢠Assist in analyzing potential issues and contribute your own ideas to finding solutions
đŻ Requirements
⢠Enjoy helping others use our software products ⢠Structured, transparent and customer-oriented communication style ⢠Completed commercial or technical education (HAK, HTL, vocational training or comparable qualification) ⢠Strong communication skills with a good command of language ⢠Good German (spoken and written) and knowledge of English ⢠Analytical mindset and enjoyment of working with software ⢠Experience in helpdesk roles or in the temporary staffing industry is an advantage
đď¸ Benefits
⢠Top onboarding: A balanced mix of training sessions and on-the-job training accompanied by a personal mentor makes it easy for you to get started with our software and target industries ⢠Interesting and varied responsibilities in an international working environment ⢠Work in an international company with learning and development perspectives ⢠Modern work environment with internal and external training opportunities ⢠Flexible work schedule and performance-based compensation
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