Platform and Automation Engineer

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Zyte

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

💼 Consulting

📦 Logistics

📣 Marketing

💰 $3M Debt Financing on 2021-12

Consulting • Logistics • Marketing

Zyte is a company specialized in providing web data extraction solutions that are now powered by AI. They offer a range of products including the Zyte API, which handles ban management, AI scraping, and proxy solutions for seamless web data collection. Additionally, Zyte provides scalable cloud hosting for Scrapy spiders, enabling efficient management and automation of web scraping tasks. Zyte caters to a diverse set of industries, providing data for e-commerce, news, AI, job postings, real estate, and more, while emphasizing legal compliance in their operations. With a focus on streamlined and cost-effective data extraction services, Zyte supports businesses in accelerating their data projects and enhancing data-driven decision-making.

📋 Description

• Architect and operate the internal technology ecosystem powering Zyte’s global company. • Administer and integrate business-critical SaaS systems including Salesforce, HubSpot, customer support, billing, collaboration, and engineering tools. • Design reliable workflows and data synchronization across multiple SaaS platforms. • Write automation scripts and build scripts, services, integrations, CLI tools, event-driven pipelines, bots, and ChatOps integrations. • Implement API-driven integrations for CRM, customer, billing, product usage, entitlement, support, product, and CRM workflows. • Develop internal tools for IT, operations, onboarding, access management, data synchronization, dashboards, and collaboration platforms. • Identify and implement AI-assisted and AI-driven workflows, including internal support assistants, knowledge retrieval, ticket triage, copilots, and operational data analysis. • Design automated employee onboarding, offboarding, identity and access provisioning, self-service IT workflows, and internal APIs. • Provide ultimate-level IT support to a global remote workforce with root-cause analysis and a person-first service approach. • Maintain endpoint security, password management, access audits, Zero Trust practices, and adherence to ISO frameworks.

🎯 Requirements

• 8+ years in IT Engineering, Systems Engineering, Business Systems Engineering, or Platform Engineering. • 3+ years in a senior role owning internal business systems and automation at a SaaS/tech company. • Strong scripting and programming ability in Python, Go, Bash, and Node.js. • Solid experience operating GCP and AWS environments, including VPCs, IAM roles, EC2, and S3. • Strong experience with REST and GraphQL APIs, OAuth authentication flows, webhook-based event systems, SaaS SDKs, and integration frameworks. • Deep working knowledge of macOS and Linux environments. • Experience implementing and managing SSO, SAML, SCIM provisioning, identity lifecycle automation, and Zero Trust access models. • Experience supporting or passing ISO 27001, SOC 2, or GDPR security and compliance audits. • Experience in remote-first or globally distributed environments strongly preferred. • Preferred: AI-assisted automation experience with LLM APIs, AI copilots, semantic search, knowledge retrieval, and automated AI support or ticket triage. • Preferred: Familiarity with Docker and Kubernetes. • Preferred: Experience applying SLIs/SLOs to internal IT services. • Autonomous, people-centric, AI-driven, security-minded, and growth-oriented approach.

🏖️ Benefits

• Total Flexibility: We are 100% remote. Work from where you are most productive. • Innovation Culture: We encourage "hacking" internal processes. If a task is manual, we want you to automate it. • Cutting Edge: Work with a tech stack that mirrors our production environment—modern, fast, and open-source-centric.