Remote Support Engineer Jobs in Canada

Search 35 work from home support engineer positions available in Canada. Your career in truly remote companies - apply today.

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📞 Support Engineer
🇨🇦 Canada – Remote
💵 Minimum Salary
⚪️ Experience

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35 Jobs
🆕 Date Added

Yesterday

Abbott

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

💊 Pharmaceuticals

Technical Support Specialist performing installations and repairs of Abbott Diagnostics Division instrumentation. Providing support and training for proper operation at customer sites.

2 days ago

MaintainX

51 - 200

Technical Support Specialist providing customer support for MaintainX's mobile-first workflow management platform. Resolving customer issues and developing solutions for enterprise-level support processes.

🗣️🇫🇷 French Required

🗣️🇪🇸 Spanish Required

Customer Support Engineer

3 days ago

Job not on LinkedIn

Loft Labs

11 - 50

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

Customer Support Engineer providing remote support for Kubernetes and vCluster. Involved in troubleshooting, documentation, and collaboration with engineering teams to enhance customer experience.

🇨🇦 Canada – Remote

💵 CA$130k - CA$165k / year

💰 $4.6M Seed Round on 2021-09

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

Technical Support Architect

6 days ago

Job not on LinkedIn

Assent

501 - 1000

📋 Compliance

☁️ SaaS

🏢 Enterprise

Technical Support Architect delivering exceptional support experiences for Assent’s customers. Involving deep technical expertise and proactive customer management.

🇨🇦 Canada – Remote

💰 $350M Series D on 2022-01

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 25

Sully.ai

11 - 50

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

☁️ SaaS

Technical Support Specialist providing world-class AI support to Sully.ai's healthcare clients. Troubleshooting technical issues and ensuring rapid issue resolution across global operations.

🌏 Anywhere in the World

💵 $45k - $65k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 25

IDEXX

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Customer Support Consultant providing support for IDEXX laboratories. Answering inquiries, resolving issues, and maintaining communication with veterinary professionals remotely.

🇨🇦 Canada – Remote

💵 $20 / hour

💰 Seed Round on 1984-01

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🗣️🇫🇷 French Required

November 20

commonsku

51 - 200

Technical Support Manager overseeing support operations at commonsku, enhancing customer experience through effective team leadership and problem-solving. Driving operational excellence in a remote-first work environment.

🇨🇦 Canada – Remote

💵 $95k - $110k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📞 Support Engineer

November 17

Job not on LinkedIn

D2L

1001 - 5000

📚 Education

☁️ SaaS

Product Support Analyst troubleshooting technical issues for D2L clients in various sectors. Engaging with users through electronic communication while providing comprehensive support.

🇨🇦 Canada – Remote

💵 $55k - $65k / year

💰 $85M Series B on 2014-08

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🗣️🇫🇷 French Required

November 12

Smile.io

51 - 200

☁️ SaaS

🛍️ eCommerce

🤝 B2B

T2 Technical Support Specialist assisting ecommerce merchants in resolving technical issues and optimizing their loyalty programs. Focused on collaborations with Product, Engineering, and Customer Success teams.

🇨🇦 Canada – Remote

💵 $72k / year

💰 $1M Seed Round on 2012-05

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 9

Flexspring

51 - 200

👥 HR Tech

☁️ SaaS

🔌 API

Technical Support Engineer supporting clients with integration issues for a data integration firm. Collaborating with development and support teams to resolve technical challenges.

🗣️🇫🇷 French Required

Level 2 Support Engineer

November 8

Job not on LinkedIn

Astucemedia

11 - 50

📱 Media

⚽ Sports

🤝 B2B

L2 Support Engineer resolving escalated technical issues across services and data pipelines at Astucemedia. Collaborating with customers to ensure smooth operations in real-time data visualization.

November 7

Ciena

5001 - 10000

📡 Telecommunications

🔧 Hardware

Technical Support Engineer resolving customer cases and deployment challenges in Blue Planet division. Collaborating with engineering teams to enhance network orchestration and inventory management.

🇨🇦 Canada – Remote

💵 C$82.2k - C$131.4k / year

💰 Series C on 1995-12

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Technical Support Specialist

November 6

Job not on LinkedIn

AndGo by Goodyear

11 - 50

🚗 Transport

☁️ SaaS

🏢 Enterprise

Technical Support Specialist focusing on technical customer support post-launch at Andgo. Resolving complex issues for enterprise healthcare customers using SaaS solutions.

November 5

Hive.co

11 - 50

☁️ SaaS

🛍️ eCommerce

📱 Media

Technical Support Specialist managing complex customer issues and supporting SaaS solutions for Hive's event marketing platform. Collaborating with Product and Engineering teams for optimal outcomes.

Customer Support Analyst

October 29

Job not on LinkedIn

Actionstep

51 - 200

☁️ SaaS

🤝 B2B

Customer Support Analyst managing workflows of live chats and tickets in a SaaS environment. Collaborating with teams to resolve customer issues and meet service level agreements.

🇨🇦 Canada – Remote

💵 $60k - $65k / year

💰 Venture Round on 2020-09

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Support Engineer

October 23

Job not on LinkedIn

Greptile

11 - 50

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Support Engineer providing first line support for technical issues across AWS and cloud systems. Collaborating with engineering teams and maintaining customer documentation in a remote setting.

🌏 Anywhere in the World

💵 $25k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

October 16

Job not on LinkedIn

GR8 Tech

501 - 1000

🎮 Gaming

☁️ SaaS

Technical Support Specialist supporting iGaming solutions for B2B clients. Reproducing and resolving technical issues, collaborating with teams, and ensuring customer satisfaction.

🌏 Anywhere in the World

⏰ Full Time

🟢 Junior

📞 Support Engineer

🗣️🇷🇺 Russian Required

Support Analyst

October 16

Job not on LinkedIn

Support Analyst for Federated Co-operatives Limited enhancing Energy applications and operations. Collaborate across departments to deliver scalable solutions in a fast-paced environment.

Technical Support Specialist

October 15

Job not on LinkedIn

SuiteSpot

51 - 200

🏠 Real Estate

☁️ SaaS

Technical Support Specialist at SuiteSpot providing customer support for SaaS solutions in real estate management. Collaborating with teams to troubleshoot issues and ensure customer satisfaction.

Technical Support Specialist

October 9

Job not on LinkedIn

Aperia

201 - 500

💳 Fintech

📋 Compliance

☁️ SaaS

Technical Support Specialist helping customers with Apera's vision platforms. Diagnosing automation issues and ensuring customer success with robotic vision systems.

🇨🇦 Canada – Remote

💵 $70k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

🚫👨‍🎓 No degree required

+16 More Support Engineer Jobs Available!

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Top Companies Hiring Remote Support Engineers in Canada

Absolute Security

Security • Cybersecurity • Enterprise

501 - 1000

Job Openings

Aspire Software

SaaS • Enterprise • B2B

1001 - 5000

Job Openings

Brinqa

51 - 200

💰 Private Equity Round on 2021-06

Job Openings

Canonical

Open Source • Cloud • AI

501 - 1000

Job Openings

Cohesity

Cybersecurity • Data Management • Cloud

1001 - 5000

Job Openings

Health Careers Manitoba

Healthcare Insurance • Recruitment • B2B

5001 - 10000

Job Openings

Remote support engineer salary expectations in Canada

The average salary for remote support engineers in Canada is CA$98,186 per year. This is based on data from 267 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

How long does it take for companies to hire a remote support engineer in Canada?

We analyzed 219 job listings in the last year and found it takes about 40 days for employers to close a job opening.

The most in-demand skills for support engineers in Canada

We reviewed 267 job postings and found the top 10 skills employers are asking for most often are:

Technical support37.5%
Troubleshooting35.4%
Customer support31.3%
Sql31.3%
Saas18.8%
Documentation16.7%
Networking14.6%
Customer service12.5%
Jira12.5%
Linux12.5%

Frequently asked questions

You need strong troubleshooting skills, familiarity with operating systems, networking concepts, and remote desktop tools. Excellent communication skills, customer service orientation, and the ability to work independently are also important.

Typically, a degree in computer science, information technology, or a related field is preferred. Relevant certifications, such as CompTIA A+ or Microsoft Certified: Azure Fundamentals, can be beneficial, along with practical experience in technical support roles.

Responsibilities include diagnosing and resolving technical issues, providing support via phone, email, or chat, documenting customer interactions, and collaborating with other technical teams to improve products and services.

Benefits include flexible work hours, the opportunity to work from different locations, reduced commuting costs and time, and potential for a better work-life balance. You'll also gain experience working with a wide array of technologies and customers.

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