Senior Product Manager, Product Services – Integrations

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Alkami Technology

WebsiteLinkedInAlle Stellen

501 - 1000 Mitarbeiter

Gegründet 2009

💼 Beratung

📣 Marketing

🏦 Bankwesen

💰 €300.000.000 Post-IPO Debt - Alkami Technology im 2025-03

Consulting • Marketing • Banking

Alkami Technology ist ein Softwareunternehmen für digitales Banking, das eine cloudbasierte Digital Sales & Service Plattform für Banken und Kreditgenossenschaften bereitstellt. Die Plattform kombiniert Onboarding und Kontoeröffnung (via MANTL), digitales Banking sowie Daten- & Marketinglösungen, um vorausschauende, datengesteuerte Kundenerlebnisse, schnellere Kontoeröffnung, Betrugsschutz, Zahlungsberichte und personalisiertes Marketing zu ermöglichen. Alkami bedient Finanzinstitute (Privat- und Geschäftskunden) und bietet Integrationen, Entwickler-Tools sowie Implementierungsunterstützung, um das Einlagenwachstum zu fördern, die Kundenabwanderung zu reduzieren und die Betriebseffizienz zu verbessern.

Beschreibung

• Evaluate and define customer-requested enhancements, fintech integrations, and sales commitments • Lead end-to-end delivery from requirements gathering and solution definition through development, testing, implementation, and launch • Maintain delivery momentum across customers, vendors, and engineering stakeholders • Manage and prioritize a portfolio of client commitments, sales gap commitments, and strategic product support initiatives • Identify and remove delivery blockers related to vendor readiness, environments, test data, technical specifications, dependencies, and implementation processes • Serve as product lead for integrations involving APIs, SSO, eDocs, check images, RDC, authentication providers, and third-party fintech solutions • Translate business requirements into functional and technical requirements with engineering teams • Gather requirements, validate technical capabilities, resolve implementation challenges, and drive decision-making with financial institutions and vendors • Support customer commitments across strategic product teams and digital banking capabilities • Communicate project status, risks, dependencies, and recommendations to customers, sales, leadership, and cross-functional stakeholders • Maintain understanding of the digital banking ecosystem, integration patterns, fintech partners, and implementation best practices • Improve Product Services processes, integration delivery practices, and implementation approaches

🎯 Anforderungen

• 5–8 years of experience in Product Management, Product Services, Professional Services, Solutions Consulting, Technical Account Management, Implementation Management, Business Analysis, or related customer-facing software delivery • Experience operating in fast-paced, customer-facing delivery environments • Experience leading customer-facing software initiatives with engineering teams, third-party vendors, and enterprise customers • Experience managing complex integrations, implementation commitments, feature enhancements, or software delivery projects from concept through production • Experience gathering and documenting business and technical requirements • Experience managing competing priorities, dependencies, risks, and stakeholder relationships • Bachelor’s degree in Business, Computer Science, Engineering, Information Systems, or related field; or equivalent professional experience • Strong understanding of APIs, authentication technologies, SSO, data exchange frameworks, and enterprise software integrations • Ability to engage with customer technical teams, fintech vendors, and engineers • Experience working directly with customers, financial institutions, and third-party technology vendors • Skills in requirements elicitation, documentation, dependency identification, and solution definition • Broad understanding of digital banking products, fintech integrations, and third-party service providers • Effective communication and stakeholder management across customers, vendors, engineering, sales, and leadership • Strong bias for action, accountability, decision-making, escalation, and delivery momentum • Ability to navigate complex delivery challenges involving multiple teams, vendors, and dependencies • Uses qualitative and quantitative information to prioritize work, evaluate tradeoffs, assess risks, and improve delivery outcomes • Candidates must be eligible to work in the US for full-time employment • MBA or other relevant graduate degree is preferred but not required • Preferred: experience with digital banking, fintech, financial services, enterprise SaaS, SSO providers, eDocs, check images, RDC, payment platforms, authentication providers, financial data exchange, SAML, OAuth, OpenID Connect, third-party vendors, vendor onboarding, certification, sandbox testing, implementation planning, production readiness, contractual commitments, and process improvement

🏖️ Vorteile

• Remote-first environment • Unlimited paid time off • 401(k) with employer match • Diverse and inclusive environment • FUN culture