Director, Revenue Cycle Management

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 $150.000 - $170.000 / Jahr

⏰ Vollzeit

🔴 Experte

👔 Direktor

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Foodsmart

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

⚕️ Krankenversicherung

🧘 Wellness

🏪 Marktplatz

Healthcare Insurance • Wellness • Marketplace

Foodsmart ist ein Unternehmen, das sich darauf konzentriert, personalisierte Ernährungsunterstützung und erschwingliche Lebensmittelversorgung durch die Anleitung von registrierten Diätassistenten bereitzustellen. Es bietet Werkzeuge wie Menüplanung, Lebensmittelzustellung über Partnerschaften mit Instacart, Grubhub und Walmart sowie einen Lebensmittelmarktplatz, der Nutzern hilft, beim Lebensmitteleinkauf Geld zu sparen. Foodsmart arbeitet auch mit Gesundheitsplänen zusammen, um seinen Mitgliedern Ernährungsdienstleistungen anzubieten, oft ohne zusätzliche Kosten.

Beschreibung

• Own the end-to-end collections process: develop, maintain, and be held accountable for high-accuracy collections forecasts, ensuring senior leadership has clear visibility into cash flow. • Build and enforce a high-discipline collections engine from the ground up. This includes (but is not limited to) standardizing recovery cadences, eliminating revenue leakage points, and institutionalizing a "zero-loss" mentality to achieve and maintain best-in-class net collection rates. • Identify bottlenecks and design/implement workflows that aggressively reduce denials and shorten the AR lifecycle. • Strategically partner with the growth teams during contract negotiation to set up clients for success. • Serve as the ultimate "closer" for complex billing disputes, working directly with health plan partners to resolve systemic payment issues and negotiate favorable settlements. • Act as the primary point of escalation for clients, translating complex billing hurdles into clear, actionable updates, building trust through relentless transparency and results. • Partner with Finance, Legal, and Ops to ensure billing strategies are perfectly synced with company growth. • Drive the team’s KPIs. You will track recovery rates and payer behavior, using data to pivot strategies in real-time. • Lead the team who manages the end-to-end customer billing processes and experience and all billing communications, ensuring a seamless process for both patients and health plans.

🎯 Anforderungen

• 8+ years of expertise in revenue cycle management, with 2-3 years of management experience. • Exceptional negotiation and conflict-resolution skills; experience working closely with health plan partners to resolve payment issues favorably. • Deep expertise with CMS regulations and commercial payer behaviors. • Experience working with different EMR and RCM softwares, as well as a diverse set of health plan portals; system migration experience a plus. • Tangible outcomes throughout your career and proven curiosity to enhance systems and processes for improved claims collections and data visibility.

🏖️ Vorteile

• Remote-First Company • Unlimited PTO • Flexible & remote location • Healthcare Coverage (Medical, Dental, Vision) • 401k & bonus • Registered Dietitian Sessions