Director – Technical Implementations

Stelle nicht auf LinkedIn

🕒 vor 11 Tagen

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Vollzeit

🔴 Experte

👔 Direktor

👻 Geisterscore 10%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Warum dieser Wert:

• Seit 11 Tagen offen.
• Stellen bei diesem Unternehmen werden meist in 21 Tagen besetzt.
• Kein Gehalt angegeben.

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Hard Rock Digital

WebsiteLinkedInAlle Stellen

501 - 1000 Mitarbeiter

Gegründet 2020

🎲 Glücksspiel

🎮 Gaming

💰 €85.000.000 GROWTH EQUITY NON VC im 2023-03

Gambling • Gaming

Hard Rock Digital ist der Geschäftsbereich von Hard Rock International und dem Seminole Tribe of Florida für interaktives Gaming und Sportwetten. Das Unternehmen entwickelt und betreibt den Hard Rock Bet Sportsbook und das Online-Casino (verfügbar als Mobile App und auf dem Desktop) sowie die Social-Gaming-Apps von Hard Rock Games. Damit bietet Hard Rock Digital Sportwetten, Online-Casino-Erlebnisse (Slots, Tischspiele und Live-Casino) sowie Casual- und Social-Gaming-Erlebnisse, die mit der Entertainment-Marke Hard Rock verbunden sind. Weltweit ist Hard Rock Digital das exklusive Angebot von Hard Rock International und Seminole Gaming für interaktives Gaming und Sportwetten.

Beschreibung

• Define and maintain the multi-year technology strategy and roadmap for Customer Operations platforms • Own architecture governance across Salesforce, AI and automation capabilities, integrations, workflow tools, and vendor platforms • Recommend whether to build, buy, configure, consolidate, or retire technology • Partner with Product, Engineering, Data, Security, Privacy, and Compliance • Translate business priorities into technical roadmaps with scope, ownership, milestones, dependencies, and capacity assumptions • Establish practices for technical discovery, solution design, estimation, change control, release readiness, and post-launch measurement • Own monitoring, alerting, release governance, incident response, on-call coverage, and vendor escalation • Define and track platform-health measures covering reliability, performance, change quality, and operational risk • Lead technology-vendor engagements, including delivery quality, staffing, budget, contractual commitments, and escalations • Lead, coach, and develop a multidisciplinary team across development, quality engineering, and platform operations • Build workforce and sourcing strategy across employees, contractors, and strategic partners • Partner with operational and business leaders to turn needs into technology outcomes • Connect technology investments to customer experience, efficiency, risk reduction, reliability, and return on investment • Establish the operating model, platform inventory, future-state architecture, monitoring, release, incident, escalation, measurement, and succession practices during the first 12–18 months

🎯 Anforderungen

• Significant experience leading technology platforms, architecture, engineering delivery, or enterprise applications in a complex digital environment • Demonstrated people leadership, including building teams, developing technical leaders, and creating effective operating structures • Experience owning business-critical production platforms and establishing strong observability, release, incident, and problem-management practices • Track record of turning business priorities into practical technical strategies, roadmaps, and delivery plans • Strong architecture judgment across applications, integrations, data flows, vendor platforms, and build-versus-buy decisions • Experience managing technology vendors, services engagements, budgets, and delivery commitments • Executive-level communication skills and ability to make complex technology decisions understandable to nontechnical partners • Bachelor's degree in Computer Science, Engineering, Information Systems, or related field, or equivalent professional experience • Salesforce platform leadership at enterprise scale preferred • Experience with AI, automation, or intelligent-workflow technology preferred • Experience with customer service, contact center, payments, identity, fraud, risk, or compliance platforms preferred • Experience in iGaming, online sportsbook, casino, or another regulated digital industry preferred • Experience leading a mixed workforce of employees, contractors, and strategic partners through organizational or platform transformation preferred

🏖️ Vorteile

• Competitive pay and benefits • Flexible vacation allowance • A hybrid / remote working environment • Startup culture backed by a secure, global brand • Diverse and inclusive work environment • Equal opportunity employer

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