Auction Support Specialist

Stelle nicht auf LinkedIn

🕒 vor 16 Tagen

🏄 California, Colorado, +14 weitere Bundesländer – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $59.000 - $66.300 / Jahr

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

💝 Kundenservice

🚫👨‍🎓 Kein Abschluss erforderlich

Jetzt Bewerben

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Hearst Health

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

⚕️ Krankenversicherung

☁️ SaaS

🏢 Unternehmen

Healthcare Insurance • SaaS • Enterprise

Hearst Health ist eine Division von Hearst Communications, die sich darauf konzentriert, wichtige Pflegezeiten im Gesundheitswesen zu leiten, indem sie allen Beteiligten auf der Gesundheitspfad einer Person wichtige Informationen bereitstellt. Es bietet evidenzbasierte klinische Richtlinien und Lösungen für das Management der Gesundheitsarbeitskräfte über seine verschiedenen Tochtergesellschaften, darunter FDB (First Databank), Zynx Health, MCG, Homecare Homebase, MHK und QGenda. Hearst Health strebt an, die Pflegequalität und Effizienz zu verbessern, indem es skalierbare Technologie zur Bereitstellung von klinischen Entscheidungsunterstützungen und Lösungen für das Management der Arbeitskräfte einsetzt, die die Mehrheit der Menschen in den USA beeinflussen. Seine Mission wird durch prominente Führungskräfte im Gesundheits- und Technologiesektor bei Hearst Health unterstützt.

Beschreibung

• Serve as the primary point of contact for sellers throughout their live auction experience, delivering exceptional customer service from auction launch through completion. • Monitor live auction activity, including comments and seller communications, and respond promptly to inquiries, requests, and issues. • Escalate complex concerns to appropriate internal stakeholders while maintaining clear communication with sellers. • Manage updates, revisions, and corrections to active auction listings to ensure accuracy and a high-quality user experience. • Support sellers whose listings are preparing to go live by providing guidance, answering questions, and sharing status updates. • Maintain accurate records of auction activity, seller communications, monitored listings, and any changes made throughout the auction process. • Collaborate with teammates by assisting with queue management and operational support as business needs require. • Contribute to special projects and additional responsibilities that support the continued growth and success of Bring a Trailer.

🎯 Anforderungen

• 2+ years of experience in customer service, customer support, account coordination, community management, or a related customer-facing role. • Excellent communication and interpersonal skills with the ability to build trust and establish positive relationships with a diverse customer base. • Strong empathy and active listening skills, paired with a genuine desire to help others succeed. • Proven ability to manage multiple priorities, stakeholders, and deadlines in a fast-paced environment. • Exceptional organizational and time-management skills with the ability to work independently and efficiently. • Sound judgment and professionalism when handling sensitive or confidential information. • Solutions-oriented mindset with strong problem-solving and conflict-resolution abilities. • High levels of integrity, accountability, adaptability, and collaboration. • Interest in and familiarity with enthusiast, collector, or classic vehicles is highly preferred. • Ability to work a weekend schedule (Sun–Wed or Wed–Sun) as required for the role.

🏖️ Vorteile

• Work with the Best: Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries. • Grow Your Skills: Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events. • Work-Life Harmony: Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities. • Foster Connection & Belonging: Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered. • Wellness First: Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1. • Plan for Your Financial Future: Enjoy competitive financial perks, including a 401(k) plan with a generous company match.