National Case Support Specialist

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INOVIO Pharmaceuticals, Inc.

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51 - 200 Mitarbeiter

🧬 Biotechnologie

⚕️ Krankenversicherung

💊 Pharmazie

Biotechnology • Healthcare Insurance • Pharmaceuticals

INOVIO Pharmaceuticals, Inc. ist ein biopharmazeutisches Unternehmen in der klinischen Phase, das sich auf die Entwicklung innovativer DNA-Medikamente zur Bekämpfung von HPV-bedingten Erkrankungen, Krebs und Infektionskrankheiten konzentriert. Mittels proprietärer Technologie entwirft INOVIO optimierte Plasmide, die den Körper anweisen, krankheitsbekämpfende Proteine zu produzieren. Ihre experimentellen CELLECTRA®-Geräte verbessern die Verabreichung dieser Plasmide, ohne chemische Adjuvantien, Lipid-Nanopartikel oder virale Vektoren zu verwenden, mit dem Ziel, Behandlungsparadigmen zu transformieren und Patientenergebnisse durch Therapien der nächsten Generation zu verbessern.

Beschreibung

• Provide procedure (in-person and remote) support for SPRINT® PNS • Ensure consistent delivery of SPRINT clinical best practices • Travel to accounts nationwide to provide case coverage when local support is unavailable or in markets without dedicated local representation • Support new account onboarding and case support in collaboration with the Director of National Accounts • Collaborate with territory leadership to support rapid adoption of SPRINT therapy • Provide hands-on training for physicians, advanced practice providers, and clinical staff with the goal of independent account delivery of SPRINT therapy • Deliver training to healthcare providers on: SPRINT therapy fundamentals, patient selection, procedural workflow, troubleshooting • Serve as a clinical resource for health care providers adopting SPRINT therapy • Support patient pre-education and follow-up support to ensure continuity of care throughout the SPRINT therapy period • Support patient experience initiatives when needed • Assist Director and SPRcare to ensure new provider account set-up execution • Assist with Purchase Order Collection • Ensure proper inventory at Independent Accounts or accounts with commercial stocking • May accompany Director or Sales Leadership on sales calls • May provide training and support to new field clinical specialists/case support specialists • Assist in creating/managing leads, contacts, and accounts in SFDC • Assist in the development, distribution, and key reporting metrics of email campaigns • Must keep all credentialing requirements current • Performs other related duties as assigned • Complies with all aspects of the Corporate Compliance Program • Submits product complaints in accordance with company procedures

🎯 Anforderungen

• Bachelor’s degree in healthcare, clinical science, or related field • Medical device clinical support experience • Experience supporting interventional pain, neuromodulation, or implantable therapies • Experience working in procedural environments (OR, ASC, or procedure suites) • Ability to travel extensively

🏖️ Vorteile

• medical, dental, vision, short- and long-term disability insurances • life insurance • 401k matching • paid time off • holiday pay • wellness activities