Independent Account Executive

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OPENLANE

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

🚘 Automobilindustrie

🏪 Marktplatz

🤝 B2B

💰 €10.000.000 Venture Round - OPENLANE im 2008-12

Automotive • Marketplace • B2B

OPENLANE ist ein Unternehmen, das digitale Großhandelsmarktplätze und umfassende Dienstleistungen für Gebrauchtfahrzeuge erstellt und betreibt. Es betreibt nationale und regionale Marktplätze in den USA, Kanada und Europa, bietet Technologieplattformen (Auktions-Livestream, Remarketing, Bestands-/Inspektions- und Fahrzeuginformations-/Preisgestaltungstools) und bietet Finanz- und Zusatzdienstleistungen (Lager-/Bestandsfinanzierung, Versand, Wiedererlangung und Titel-/Remarketingdienste) an, die in erster Linie auf Händler, Kreditgeber und gewerbliche Fahrzeugkunden abzielen. Das Unternehmen positioniert sich als B2B-Großhandelsmarktplatz und Dienstanbieter in der Automobilbranche.

Beschreibung

• Act as the main point of contact for dealerships within the assigned book of business and drive growth by understanding customer business needs • Maintain communication with all departments and act cross-organizationally to ensure stakeholder satisfaction and issue resolution • Develop and maintain competitive knowledge and expertise in products, industry trends, and other developments • Understand and react to the competitive landscape • Document research and customer interactions in the CRM • Track daily, weekly, and monthly call activity and performance measurements against goals and sales targets using CRM software • Meet or exceed goals and KPIs • Coach customers on best practices and empower them through personalized guidance and support • Support and cultivate customer retention and acquire new accounts in the assigned territory • Act as liaison for dealerships within a dedicated region and facilitate an exceptional customer experience • Guide customers in using OPENLANE's digital used-vehicle marketplace software

🎯 Anforderungen

• 3-5 years of related sales and/or account management experience • Strong understanding of online technologies • Proficiency in Google Suite offerings • Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end • Excellent oral and written communication skills, with a focus on customer service • Strong organizational, time management, and prioritization skills • Ability to handle multiple demands at any given time • Proven ability to work autonomously and stay focused in a remote work environment • Experience with Salesforce preferred • Bachelor's Degree preferred • Experience with DOMO or other data analysis tools preferred • Experience working with Slack preferred • Automotive experience preferred • Must be able to work EST hours, as indicated by the role title

🏖️ Vorteile

• Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement • Target bonus range: $0.00 - $2,500.00 USD monthly