Operations – Growth Associate

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Satellite Office

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 2013

🤝 B2B

🎯 Rekrutierung

B2B • Recruitment

Satellite Office ist ein in den Philippinen ansässiges Unternehmen für Arbeitgeber- und Bürodienstleistungen, das philippinische Fachkräfte mit internationalen Kunden verbindet. Es bietet Premium-Bürostandorte mit technologischer Ausstattung in Metro Manila und Cebu und platziert Mitarbeiter in Positionen, die bedeutende internationale Marken unterstützen. Das Unternehmen legt Wert auf Mitarbeiterengagement, kontinuierliches Lernen und Entwicklung, wettbewerbsfähige Vergütung und Leistungen sowie eine menschenorientierte Kultur, die von Great Place to Work® anerkannt ist.

Beschreibung

• Test the Gig app end-to-end and report bugs, issues, and UX improvements • Act as the day-to-day liaison with our development team • Help prioritise fixes and improvements based on user feedback • Document workflows and operating processes as we build them (and improve them) • Identify, reach out to, and recruit qualified consultants for the platform • Manage consultant onboarding, verification, and setup • Create and maintain onboarding guides, FAQs, and training materials • Validate video call logs and completed consults • Prepare and manage consultant payment runs • Troubleshoot payment or reconciliation issues • Execute marketing campaigns across email, social, and other digital channels • Support community building and engagement for consultants • Be the first point of contact for customer questions, issues, and complaints

🎯 Anforderungen

• 2+ years’ experience in a digital role (startup, SaaS, operations, support, marketing, or similar) • Strong digital literacy—comfortable with apps, dashboards, workflows, and online tools • Must have experience in creating AI agents • Excellent written English and clear communication skills • Highly organised, detail-oriented, and reliable • Comfortable working remotely and independently • Based in the Philippines with a stable internet connection • Nice to Have: Experience working with startups or early-stage companies • Familiarity with marketplaces, SaaS platforms, or fintech/payments • Experience in customer support, onboarding, or operations • Light marketing or campaign execution experience • “Builder” mindset—happy to create processes from scratch

🏖️ Vorteile

• You’re Valued. You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter. • You’ll Grow. From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential. • You’ll Belong. We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more. • You’ll Work in Style. Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best. • You’ll Work with Global Brands. We match you with top international clients where you’ll work directly with their teams and make a real impact.