Director of Operations Strategy – General Liability

🕒 vor 5 Tagen

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $92.728 - $129.819 / Jahr

⏰ Vollzeit

🔴 Experte

⚙️ Operations

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Sedgwick

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10.000+ Mitarbeiter

🏢 Unternehmen

📋 Compliance

Insurance • Enterprise • Compliance

Sedgwick ist ein globaler Anbieter von technologiegestützten Risiko-, Leistungs- und integrierten Geschäftslösungen. Sie unterstützen Menschen und Organisationen bei der Verwaltung und Minderung von Risiken mit Lösungen in den Bereichen Unfall, Gesundheit, Behinderung, Arbeitslosenentschädigung und Haftpflichtansprüche. Sedgwick bietet Dienstleistungen wie Schadenregulierung, Bauwesenberatung, forensische Buchführung und forensische Ingenieurtechnik an. Zu ihren Spezialgebieten gehören die Wiederherstellung von Eigentum, der Markenschutz und die Schadensverhütung in verschiedenen Branchen, darunter Landwirtschaft, Bauwesen und Umweltsektoren. Das Unternehmen legt Wert auf Vielfalt, Gleichberechtigung und Inklusion (DEI) sowie auf Umwelt, Soziales und Governance (ESG).

Beschreibung

• Provides strategic leadership and oversight for a Large National Client program across both operational execution and client service delivery • Directly oversees the GL Non-Litigation Claims Manager and GL Litigation Supervisor to ensure alignment across litigated and non-litigated operations • Leads operational performance management activities including claim quality, inventory management, cycle time, litigation trends, and financial outcomes • Oversees client stewardship, operational reporting, analytics, and presentation of program performance and strategic initiatives • Partners with client stakeholders and internal operational leadership to develop, implement, and monitor program improvement initiatives • Translates operational and financial data into actionable insights and strategic recommendations to improve claim outcomes and operational effectiveness • Serves as the primary coordination point between operations, analytics, client stakeholders, and executive leadership to ensure consistent execution of program objectives • Performs other duties as assigned. Supports the organization's quality program(s). Travels as required.

🎯 Anforderungen

• Bachelor's degree from an accredited college or university preferred • Ten (10) years of related experience or equivalent combination of education and experience required to include seven (7) years of claims management experience and four (4) years of supervisory experience • Thorough knowledge of General Liability claims management practices and operational leadership principles • Strong operational leadership and organizational management skills • Excellent oral and written communication, including presentation skills • Strong analytical, organizational, and problem-solving skills • Excellent interpersonal, facilitation, and negotiation skills • Strong understanding of operational analytics and performance management • Ability to interpret operational and financial data and communicate actionable insights • Ability to lead cross-functional teams and drive organizational alignment • Strong client partnership and strategic collaboration skills • PC literate, including Microsoft Office products and reporting platforms • Ability to manage multiple priorities in a fast-paced, client-driven environment

🏖️ Vorteile

• medical • dental • vision • 401k and matching • PTO • disability and life insurance • employee assistance • flexible spending or health savings account • other additional voluntary benefits