Vendor Manager, Client Operations

Stelle nicht auf LinkedIn

🕒 vor 8 Tagen

🥔 Idaho – Remote

🥔 Idaho – Remote

💵 $60.214 - $72.547 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Operations

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US Claro

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 1990

📡 Telekommunikation

🛍️ eCommerce

👥 B2C

Telecommunications • eCommerce • B2C

US Claro ist ein Telekommunikationsunternehmen, das in Argentinien tätig ist und Mobilfunkverträge, Heim-Internet (Glasfaser), Prepaid-Services, Roaming und digitale Inhaltsdienste wie Streaming und Musik anbietet. Es betreibt auch einen Online- und physischen Einzelhandel, der Telefone, Zubehör und Smart-Geräte verkauft, und bietet digitale Zahlungs-/Wallet-Dienste (Claro Pay) sowie Kontoverwaltung über Mi Claro an.

Beschreibung

• Request historical files from advisor or client, and review layout as needed. • Host the TPA implementation meetings. • Review data transmission process, file layouts, timing, etc.. • Determine system hierarchy requirements and build in CRM. • Coordinate eligibility test files, updates, and production. • Coordinate claims extracts with all vendors (TPA, stop loss, advisor). • Coordinate ID card from TPA for approval. • Validate eligibility files and extracts post go live. • Conduit to the Navitus eligibility and claims extract teams. • Manage data sharing policies and Non-Disclosure Agreements with vendors. • Submit data and service requests, and ongoing monitoring to ensure accurate, timely completion. • Troubleshoot any vendor issues to ensure quick resolution, including support of the account teams in helping to facilitate resolution of escalated file issues. • Suggest and implement new vendor management processes, policies, and methods as needed. • Identify and research expansion opportunities, in addition to growing the client base with existing consultant/broker/TPA relationships. • Other duties as assigned

🎯 Anforderungen

• Bachelor's degree in Business, Marketing, or related area preferred • 3 years of vendor management experience (TPA’s, Consultants, Brokers, etc.), and working with external clients preferred • Knowledge of PBM or health care industry preferred • PC skills such as Microsoft Office, Email, etc. • Participate in, adhere to, and support compliance program objectives • The ability to consistently interact cooperatively and respectfully with other employees

🏖️ Vorteile

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!