Technology Adoption and Education Manager

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

👻 Geisterscore 20%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Wellvana

201 - 500 Mitarbeiter

Gegründet 2018

🏥 Gesundheitswesen

⚕️ Krankenversicherung

💳 Fintech

💰 €84.000.000 Series B im 2023-03

Healthcare • Healthcare Insurance • Fintech

Wellvana ist ein Unternehmen, das sich darauf konzentriert, die Primärversorgung durch wertorientierte Versorgungsmodelle zu transformieren. Sie bieten unabhängigen Ärzten und Gesundheitssystemen essenzielle Unterstützung und helfen ihnen, die Herausforderungen bei der Umstellung von der Gebühren-zu-Dienstleistungs-Vergütung hin zu wertorientierten Zahlungsstrukturen zu meistern. Wellvana legt Wert auf einen persönlichen Ansatz und bietet datengesteuerte Einblicke sowie eine Reihe umfassender Dienstleistungen, die die Patientenergebnisse verbessern und Gesundheitskosten senken sollen. Ihr Ziel ist es, Gesundheitsdienstleister zu befähigen, in der sich entwickelnden Landschaft der Primärversorgung erfolgreich zu sein.

Beschreibung

• Lead training and adoption initiatives for organization-wide software implementations from planning through post-launch reinforcement • Partner with IT, business stakeholders and executive leadership to ensure smooth transitions and strong adoption • Track user engagement and report KPIs related to technology adoption • Design, develop and implement training strategies for diverse audiences and learning styles • Assess organizational training needs and identify skill or knowledge gaps • Create and maintain scalable user guides, e-learning modules, job aids and quick reference materials • Serve as a resource for internal and external technology users • Manage and facilitate partner one-to-one training for advanced technology support • Facilitate hands-on software training for end users, super users and leadership in-person and virtually • Track participation, completion and training effectiveness • Implement continuous education strategies to reinforce adoption and measure effectiveness • Champion change management to reduce resistance and increase technology engagement • Facilitate cross-functional alignment to ensure delivery on time and within scope • Partner with department leaders to align training initiatives with organizational priorities • Oversee end-to-end new user onboarding to organizational technology solutions • Supervise and coach team members • Foster a culture of continuous learning and professional growth • Remove barriers to team success • Develop and track goals aligned to organizational goals

🎯 Anforderungen

• Bachelor’s degree in a related field and/or the equivalent combination of training, education, and experience, required • 4+ years' experience in technology adoption, implementation, training or related areas • 2 years’ in a leadership role preferred • 3 years' experience in healthcare field, preferred experience in value-based care • Excellent communication, stakeholder management and project management skills • Ability to analyze and translate data into actionable strategies • Strong time management and organizational skills • Able to meet assigned deadlines • Attention to detail and facilitator skills • Collaboration with Product Management in an Agile environment • Continuous improvement mindset • Experience with Learning Management Systems • Experience tracking and reporting to stakeholders • Knowledge of Microsoft Office applications (Excel, Forms, Outlook, PowerPoint, Word) and SharePoint • Proficiency with virtual webinar platforms such as Microsoft Teams, Zoom, Webex

🏖️ Vorteile

• Named a 2024 "Best in Business" and 2023 "Best Place to Work" by Nashville Business Journal

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