
10 000+ employés
🏥 Santé
🤝 À but non lucratif
Healthcare • Non-profit
Baptist Health est la plus grande organisation de santé à but non lucratif de la région du sud de la Floride. Elle exploite 12 hôpitaux, compte plus de 29 000 employés, 4 500 médecins et environ 200 centres de soins ambulatoires, établissements de soins d'urgence et cabinets médicaux dans les comtés de Miami-Dade, Monroe, Broward et Palm Beach. Le système comprend des centres d'excellence reconnus dans les domaines du cancer, des soins cardio-vasculaires, cérébraux et rachidiens, et des soins orthopédiques, et il est soutenu par la philanthropie et une mission de foi. Baptist Health met l'accent sur la qualité clinique, la sécurité des patients, le développement du personnel et les soins axés sur la communauté.
🕒 il y a 4 jours
🗣️🇺🇸🇬🇧 Anglais requis
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10 000+ employés
🏥 Santé
🤝 À but non lucratif
Healthcare • Non-profit
Baptist Health est la plus grande organisation de santé à but non lucratif de la région du sud de la Floride. Elle exploite 12 hôpitaux, compte plus de 29 000 employés, 4 500 médecins et environ 200 centres de soins ambulatoires, établissements de soins d'urgence et cabinets médicaux dans les comtés de Miami-Dade, Monroe, Broward et Palm Beach. Le système comprend des centres d'excellence reconnus dans les domaines du cancer, des soins cardio-vasculaires, cérébraux et rachidiens, et des soins orthopédiques, et il est soutenu par la philanthropie et une mission de foi. Baptist Health met l'accent sur la qualité clinique, la sécurité des patients, le développement du personnel et les soins axés sur la communauté.
• Serve as a primary source of support for the Health System with 8 Acute Care Hospitals, all Baptist outpatient services, and all ambulatory surgical centers • Respond to requests from former patients, physicians, hospital staff, and other requestors for health information while preserving confidentiality of patients’ protected health information • Perform quality assessment reviews on release of health information for proper, complete, and accurate disclosure • Check all required components of received requests • Answer phone calls and provide information in accordance with hospital Disclosure of Medical Record Information policy, state and federal law, HIPAA, and Information Blocking regulations • Provide exemplary customer service • Work as part of a team to meet release of protected health information and department goals
• High School, Cert, GED, Trn, Exper. • 3 years of experience in release of records and/or acute care setting for a large healthcare organization required • Knowledge of medical terminology, clinical chart format and computer skills • Ability to work in a highly-focused customer service oriented setting with high volume telephone experience • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers • Excellent computer proficiency (MS Office – Word, Excel and Outlook) • Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service • Ability to multitask and work independently to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices • Must be attentive to fine details and be a high volume performer with exceptional organizational skills • Requires traveling to different sites for depositions or Court hearings • RHIT, RHIA, or Health Services Administration certificates preferred • Associate’s degree in health information management preferred
• Career growth and development opportunities, with clear pathways and ongoing support • Comprehensive health and wellness resources • Wellness program that can help employees eliminate their medical plan deductible • Tuition reimbursement
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