Client Success Manager

Emploi pas sur LinkedIn

🕒 il y a 25 jours

🇩🇪 Allemagne – Télétravail

💵 €40 000 - €55 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🏆 Customer Success

🚫👨‍🎓 Aucun diplôme requis

👻 Score fantôme 2%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Pourquoi ce score :

• Ouverte depuis 25 jours.
• Les offres de cette entreprise sont généralement pourvues en 21 jours.

Postuler Maintenant

Vérifier votre score de CV

Adapter le CV + lettre de motivation

Trouver des Emplois à Distance Similaires

☆ Sauvegarder☑️ Marquer comme candidaté❌ Masquer

Signaler un problème

Digistore24 USA

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2012

📣 Marketing

💼 Conseil

☁️ SaaS

Marketing • Consulting • SaaS

Digistore24 USA est une plateforme de vente en ligne qui propose une solution complète pour les entrepreneurs du digital. Elle intègre une large affiliate marketplace, des analytics avancés pour optimiser les ventes, ainsi que des outils d’optimisation de sales funnels. La plateforme propose également l’automatisation du back-office et des outils de conversion afin d’améliorer l’efficacité marketing et commerciale.

Description

• Manage your own dedicated portfolio of clients and build long-term, personal relationships • Proactively engage with clients and provide forward-looking support • Advise clients on software applications related to online marketing • Respond to client questions in writing, by phone, and through various communication channels • Capture and verify feature requests and bug reports, then forward them to the development team in a structured manner • Identify opportunities for improvement and challenges arising from client interactions and share them with the team • Represent Digistore24 at VIP client events, business lunches, and trade shows • Support clients with technical questions about APIs, upsell flows, and split tests • Investigate product approval and technical issues and coordinate solutions with clients and internal teams • Advise clients on entering new markets • Monitor clients’ social media activity and strengthen relationships through regular comments • Participate in team calls and learn how to use new tools and technologies

🎯 Exigences

• At least two years of experience in client support or customer success • Strong communication skills and precise, audience-focused communication • Ability to explain complex topics clearly, both in writing and verbally • Solutions-oriented approach to handling conflicts • Fluent German and English • Structured, reliable, and self-directed working style • Ability to prioritize tasks and work effectively from a home office • Willingness to follow current industry trends and independently learn about new topics • Basic knowledge of HTML and CSS is a plus • Experience in online marketing is a plus • Flexibility to attend occasional late client meetings • Ability to analyze and resolve technical issues • Willingness to communicate via email, phone, voice messages, WhatsApp, and social media

🏖️ Avantages

• 100% remote: work permanently from home • Permanent employment available in many European countries • Work from outside the EU for up to 170 days per year • Use coworking spaces for up to three days per week • 30 vacation days based on full-time employment • Flexible working hours • Individual professional development and on-the-job learning • Flat hierarchies and short decision-making processes • Autonomous, results-oriented teams • Modern equipment • International, collaborative culture • Team lunches with Lieferando credits • Team events across Europe • Personal development support and monthly one-on-one meetings • Work without a dress code and on an equal footing

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV