Product Operations Analyst

Emploi pas sur LinkedIn

🔥 il y a 3 heures

🐊 Florida, Kansas, +3 états de plus – Distant

🐊 Florida – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🎸 Tennessee – Remote 🍑 Georgia – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⚡️ Responsable Opérations Produit

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Elevance Health

Site WebLinkedInTous les Emplois

10 000+ employés

🏥 Santé

⚕️ Assurance santé

🤝 B2B

Healthcare • Healthcare Insurance • B2B

Animés par notre objectif audacieux d'améliorer la santé de l'humanité, nous nous transformons d'une organisation traditionnelle d'avantages de santé en un partenaire de santé de confiance à vie.

Description

• Own systems and tools supporting day-to-day product development and delivery • Measure product adoption and drive end-user awareness of new and existing functionality through Freshpaint, Mixpanel, and Chameleon • Support backlog grooming, release readiness, and delivery tracking with product managers and engineering leads • Document and improve product operations processes, including intake, prioritization, release tracking, user suggestions, and change management • Coordinate cross-functional activities and maintain clear communication between teams • Create and maintain product documentation • Facilitate internal training and rollout coordination for new releases • Manage product tool vendor relationships, including contracts, licensing, renewals, and support escalations • Monitor key systems and integrations using dashboards and feedback loops • Escalate risks or errors and collaborate on alerting and triage workflows for incidents or downtime • Maintain dashboards and reports covering product delivery progress, adoption trends, and operational metrics • Track and share product engagement and issue trends to support prioritization and product decisions • Collaborate with Product, Engineering, Analytics, Learning & Development, Clinical Operations, and Customer Success to optimize processes, tools, and workflows • Support reliable, scalable technology solutions aligned with care team and provider needs

🎯 Exigences

• BA/BS and a minimum of 3 years of related business analysis experience, or any combination of education and experience that provides an equivalent background • 3–6 years of experience in product operations, product/program management, technical writing, or business operations within healthcare or technology • Proficiency with Jira, GitHub, Asana, or Smartsheet • Experience developing dashboards and reports using Metabase, Tableau, or SQL • Strong organizational, analytical, and communication skills • Experience with workflow mapping, process documentation, and end-user training materials • Familiarity with GitBook, Chameleon, or similar knowledge management and in-app education platforms • Experience supporting healthcare technology, preferably in value-based care • Experience working with third-party vendors or integrations • Ability to adapt and thrive in a fast-paced, evolving environment • Candidates must be within a reasonable commuting distance from one of the posting locations unless an accommodation is granted as required by law

🏖️ Avantages

• Employee referral: $250 • Merit increases • Paid holidays • Paid Time Off • Incentive bonus programs • Medical benefits • Dental benefits • Vision benefits • Short-term disability benefits • Long-term disability benefits • 401(k) with match • Stock purchase plan • Life insurance • Wellness programs • Financial education resources • Virtual full-time work with flexibility and autonomy • Required in-person training sessions when indicated

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