HubSpot CRM Administration Lead

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🍂 Massachusetts – Distant

🍂 Massachusetts – Remote

⏰ Temps Plein

🟠 Senior

🏆 Customer Success

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FullFunnel

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2014

🤝 B2B

💳 Fintech

B2B • Fintech • Professional Services

FullFunnel est une entreprise spécialisée dans la redéfinition des opérations de revenus grâce à l'ingénierie des processus et des solutions alimentées par l'IA. Elle offre une gamme de services, notamment les opérations de revenus en tant que service, la génération de demande, la gestion de pipeline et le support au succès client pour divers secteurs tels que le capital-investissement, la technologie, les services financiers et la santé. En se concentrant sur l'unification des efforts de vente et de marketing dans des organisations d'opérations de revenus cohérentes, FullFunnel aide les entreprises à optimiser leurs piles technologiques et à améliorer leurs capacités génératrices de revenus.

Description

• Performing hands-on, technical platform administration on common sales software, including: Salesforce.com (esp. Sales Cloud, CPQ), HubSpot (esp. CRM, Sales Hub, & Operations Hub), MS Dynamics, SalesLoft, Outreach.io, LinkedIn Sales Navigator, Drift, Cognism, ZoomInfo. • Implementing, managing, and troubleshooting native third-party app integrations. • Updating fields, record layouts, views, and other UI elements. • Designing and building native reports and dashboards within CRM or sales enablement applications. • Designing and building automated processes using native functionality within CRM or sales enablement applications. • Designing and managing user infrastructure within CRM or sales enablement applications, including permissioning and role assignments. • Conducting data audits to identify unused or low-impact fields within the client’s data schema. • Identifying and recommending processes for data procurement using third-party database tools like Cognism and ZoomInfo. • Managing live (virtual) and written communication with clients to set expectations and priorities, provide updates on works-in-progress, and present completed products. • Monitoring time spent on client projects and working within budgeted hours to complete work. • Informing senior SalesWorks team members of project progress and proactively identifying potential challenges to completion. • Actively looking for potential signs and opportunities for additional work based on client needs (i.e. account development). • Engaging in continuous product knowledge development to stay apprised of sales technology best practices and capabilities.

🎯 Exigences

• 1-4 years of experience in an operations function. • Certifications or 2-3 years of experience on CRM or sales enablement platforms described above. • Demonstrated experience with HubSpot and at least one sales enablement tool (SalesLoft, Outreach, etc.) preferred. • Strong organizational skills with ability to effectively prioritize and engage in time management. • Strong investigative skills pertaining to operationally defining issues and researching their potential causes and solutions. • At least an emerging interest, if not experience, with the principles of information hierarchy, data structure, and data science. • Excellent communication skills. • Able to describe complex issues in relatively basic terms. • Practices closed-loop communication. • Proactively raises questions or issues to key stakeholders. • Capable of assessing multiple possible solutions to a problem and effectively communicating the risks and benefits of different approaches.

🏖️ Avantages

• Competitive salary • Start-up, agile environment • Eligible for bonus • Competitive medical, dental and vision • Internal training and development programs to upskill