Spanish Speaking Customer Care Expert

Emploi pas sur LinkedIn

🕒 il y a 1 jour

🇬🇷 Grèce – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

🗣️🇪🇸 Espagnol requis

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Mercier Consultancy MD

Mercier Consultancy MD

11 - 50 employés

🎯 Recrutement

🏥 Santé

Recruitment • Healthcare

Mercier Consultancy MD est une agence de recrutement spécialisée dans les rôles médicaux et de santé à travers l'Europe. Mercier Consultancy Medical se positionne comme un recruteur de premier plan pour les emplois médicaux, mettant en relation les hôpitaux, cliniques et autres employeurs du secteur de la santé avec des médecins et du personnel clinique. L'entreprise se concentre sur le sourcing et le placement de professionnels de la santé pour répondre aux besoins en personnel des prestataires de soins de santé européens.

Description

• Provide expert assistance to customers regarding the setup, troubleshooting, and maintenance of high-end consumer electronics • Deliver professional and empathetic communication to resolve complex technical inquiries via phone, chat, and email • Maintain comprehensive knowledge of the latest consumer electronics releases and software updates to provide accurate guidance • Identify customer needs and offer tailored product recommendations to enhance their user experience • Document all customer interactions in the internal CRM system • Collaborate with international teams to share feedback and improve support processes • Ensure adherence to quality standards and security protocols when handling customer data

🎯 Exigences

• Native or fluent Spanish, spoken and written • Valid EU passport (mandatory) • Excellent communication skills focused on premium customer service • Genuine passion for technology and willingness to learn modern electronics • Proficiency in computer navigation and multitasking • Ability to relocate to Greece

🏖️ Avantages

• Competitive Monthly Salary with 13th and 14th salary bonuses guaranteed per year • Monthly Performance Bonus tailored to your success • Fully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival) • Comprehensive private health insurance plan • Fully Paid Training on the latest consumer electronics technologies • Ongoing professional development and growth opportunities within the firm • Relocation support from our dedicated team

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