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Implementation Specialist

Job not on LinkedIn

🔥 7 minutes ago

🇬🇧 United Kingdom – Remote

💵 £65k - £90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

Where this job comes from

Posted on Anima's careers page, not through a job board

First seen by Remote Rocketship 7 minutes ago

Logo of Anima

Anima

11 - 50 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Anima is an integrated care platform designed to revolutionize primary care by automating manual tasks and enhancing workflow efficiency. It combines online consultations with productivity tools, providing a single source of truth for care teams and scaling across various geographies. Anima's platform offers seamless EHR integration, advanced analytics, and next-generation document processing, which streamline workflows and improve patient outcomes. The platform is trusted by over 200 practices and serves over 2 million patients, helping healthcare organizations deliver better care with features like patient questionnaire triage, appointment scheduling, document processing, and data-driven decision-making. Anima connects directly with major systems to simplify operations and communication within the healthcare sector.

📋 Description

• Own implementations from kick-off through configuration, go-live and early support • Coordinate implementation activities and aim to get most practices live within their first week • Understand each practice’s operations and configure workflows around its needs • Run practical training for clinicians and practice teams • Develop practice super users • Provide 1–2 weeks of hypercare after go-live • Hand over implementations to Support and Customer Success • Create reusable training and group webinars • Use customer, Support and Customer Success feedback to solve recurring problems • Improve implementation workflows and develop a scalable playbook

🎯 Requirements

• Direct customer experience with a SaaS product in onboarding, implementation or training • Strong teaching and communication skills • Patience and adaptability • Practical problem-solving skills • Ownership and organisation, with the ability to manage several implementations • Ability to learn products quickly and diagnose workflow issues • Experience creating training videos, guides or webinars would be useful • Healthcare experience is not required

🏖️ Benefits

• Equity • 25 days’ annual leave plus 8 UK public holidays, with flexible additional time off • Private medical, dental, vision and mental health insurance • 12 weeks’ maternity leave at full pay, rising to 24 weeks after two years • 4 weeks’ paternity leave at full pay • 4% employer pension contributions with salary sacrifice and 100% of employer National Insurance savings passed on • £1,000 annual learning and development budget • Gym subscription matching up to £50 per month • High-spec MacBook • Home office budget • Two full-team off-sites each year • Remote work with UK working hours • Occasional UK customer visits

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