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Implementation Consultant

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

🗣️🇩🇪 German Required

Where this job comes from

Posted on Samsara's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Samsara

Samsara

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Manage deployment of Samsara technology to customers • Enable customers to achieve quick time to value from their investment • Lead solution workshops to develop L1 business processes • Guide customers through change management, including policy, communications, and training • Run training sessions and demonstrate Samsara technology • Resolve obstacles with executives and day-to-day system users across multiple use cases • Manage multiple customer engagements in parallel • Work cross-functionally with Sales, Support, Sales Engineering, and Product • Travel to customer sites for up to 30% of the time, potentially including overnight stays

🎯 Requirements

• 2+ years of experience in an implementation consultant, project manager, or onboarding role • Enterprise SaaS and hardware experience preferred • Strong project management skills and ability to follow methodologies • 2+ years of experience supporting or working with technical products • Strong problem-solving and project management skills • Consultative skills and experience with end-to-end system implementations • Experience managing more than 20 implementations/projects at a time • Proven ability to build trust and communicate effectively with executives, Product and Engineering senior management, and software users • Initiative and ability to thrive in a fast-paced, change-heavy environment • Fluency in English and German, spoken and written, mandatory • Change management delivery experience preferred • Experience using AI or automation in Customer Success workflows preferred

🏖️ Benefits

• Above-market total compensation through base salary, performance-based bonus/variable pay, and equity for eligible roles • Flexible, employee-led remote model • Professional development stipend • Comprehensive health plans • Parental leave plans • Flexible working model • Remote work support where aligned with operational requirements

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