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Revenue Operations Manager

🔥 6 minutes ago

🌐 United Kingdom, Sweden, +5 more countries – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

Where this job comes from

Posted on Busuu's careers page, not through a job board

First seen by Remote Rocketship 6 minutes ago

Logo of Busuu

Busuu

51 - 200 employees

📚 Education

🛍️ eCommerce

☁️ SaaS

Education • eCommerce • SaaS

Busuu is the world’s largest online community for language learning, empowering individuals and businesses through innovative e-learning solutions. Founded in 2008, the platform has amassed over 120 million users and offers AI-powered language courses alongside interactions with native speakers to enhance the learning experience. Recognized as one of the top 50 EdTech companies globally, Busuu provides language training that promotes better engagement and accelerates business growth, making it a relied-upon resource for companies and educational institutions worldwide.

📋 Description

• Bring Marketing, Sales and Customer Success together across the customer lifecycle • Own processes and handoffs from lead generation and pipeline creation through onboarding, renewal and expansion • Improve lead progression, nurture, onboarding and renewal processes • Establish clear ownership and coordinate the operating process behind the target account list • Manage the handover of HubSpot from the external agency • Document HubSpot setup and enable Marketing to manage day-to-day operations • Own standards for campaign tracking, taxonomy, integrations and data quality • Partner with Marketing on the HubSpot roadmap • Define reporting requirements for Marketing and Customer Success • Work with Decision Intelligence on analytics and source-of-truth data • Partner with Finance to align operational workflows and revenue tracking with business needs • Own Revenue Operations documentation, SOPs and playbooks • Train teams on processes and systems • Use AI tools to improve workflows and efficiency • Turn business needs into clear processes and drive implementation and adoption

🎯 Requirements

• 3–5 years' experience in Revenue Operations, Sales Operations, GTM Operations or a closely related Marketing Operations role within a SaaS, EdTech, subscription or technology business • Strong understanding of how Marketing, Sales and Customer Success work together across acquisition, conversion, retention and expansion • Practical experience with HubSpot and/or Salesforce, including workflows, configurations and data flows • Experience improving cross-functional processes and turning business needs into clear operational requirements • Strong communication and stakeholder management skills, including confidence to challenge assumptions and influence without formal authority • Confidence working with dashboards and reporting, validating data and identifying information teams need to make decisions • Ability to create clear, practical documentation and drive adoption of new processes and systems • Experience with HubSpot Marketing Hub, marketing automation or lead lifecycle management • Knowledge of campaign taxonomy, UTM tracking, attribution, integrations or data enrichment • Experience managing a technical handover from an external agency or vendor • Familiarity with SQL, data warehouses or business intelligence tools • Experience using AI to improve documentation, training or workflow automation • Experience in commercial or financial analysis, particularly in a subscription-based business

🏖️ Benefits

• Free breakfast, snacks and fresh fruit at centrally located offices • 2 free lunches per week at the office • Private Health Insurance scheme • Flexible working hours • Hybrid and remote model of working • Team lunches, Thursday socials, quarterly team events, and company events

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