Inside Sales Consultant

🔥 16 hours ago

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Logo of Cengage Group

Cengage Group

5001 - 10000 employees

📚 Education

🛍️ eCommerce

☁️ SaaS

💰 Private Equity Round on 2023-06

Education • eCommerce • SaaS

Cengage Group is a global education technology company dedicated to enhancing learning experiences. With over 100 years of service, Cengage provides affordable and high-quality digital products and services that help learners become job-ready. Their offerings support various educational goals, including reskilling, upskilling, degree attainment, and language learning, ensuring access to quality education for individuals of all backgrounds and abilities.

📋 Description

• Develop and implement strategic sales plans to meet or exceed revenue targets across assigned accounts or territories • Identify, qualify, and convert new business opportunities through proactive outreach and consultative engagement • Manage and grow existing customer relationships, ensuring high levels of happiness, retention, and expansion • Conduct virtual and in-person sales presentations, product demonstrations, and solution consultations • Collaborate with marketing, customer success, implementation, and product specialists to support customer needs and drive adoption • Maintain accurate customer interaction, pipeline, and forecasting records in CRM systems • Analyze customer data and market trends to inform sales strategies and identify upsell or cross-sell opportunities • Participate in conferences and virtual events to promote products and build relationships • Provide post-sale support and coordinate with internal teams for onboarding and implementation • Stay current on product offerings, industry trends, and the competitive landscape

🎯 Requirements

• 3+ years of successful experience in sales, account management, or customer-facing roles • Proven ability to meet or exceed sales targets using consultative and solution-based selling techniques • Strong verbal and written communication skills • Excellent organizational and time management skills • Ability to prioritize effectively in a fast-paced environment • Proficiency with CRM platforms such as Salesforce and digital communication tools • Comfortable with data analysis and using insights to drive sales decisions • Self-starter with initiative, adaptability, and resilience • Bachelor’s degree or equivalent experience in business, marketing, or education (preferred) • Experience in education, publishing, ed tech, or digital learning environments (preferred) • Knowledge of K–12, higher education, libraries, or career and technical education markets (preferred) • Customer-centric approach • Critical thinking and problem-solving skills • Technological proficiency and eagerness to learn new tools and platforms

🏖️ Benefits

• Variable Sales incentive compensation program • Target Variable Compensation: $45,000 annually • Comprehensive and rewarding Total Rewards package • Reasonable accommodations for qualified individuals with disabilities, including during the job application process

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