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Client Partner

🔥 21 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

👻 Ghost score 12%

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Cognassist

51 - 200 employees

Founded 2017

📚 Education

☁️ SaaS

🤖 Artificial Intelligence

💰 $5M Venture Round - Cognassist on 2023-04

Education • SaaS • Artificial Intelligence

Cognassist is a provider of an evidence-based neuro-inclusion platform for education and training providers. It delivers a scientifically validated digital cognitive assessment, automated personalised support plans, monthly support records for compliance, and an AI learning assistant called Kai to give learners tailored strategies. Cognassist helps colleges, apprenticeship providers, and other education organisations identify learner needs early, evidence support for funding and Ofsted/compliance purposes, and deliver personalised, inclusive learning pathways.

📋 Description

• Own commercial relationships from first conversation through signed partnership, adoption and renewal • Own a defined portfolio of target colleges and providers against annual new-business and first-year growth targets • Self-source opportunities through inspection reports, monitoring visits, achievement-rate publications, leadership changes, funding announcements, sector events, referrals, partner routes and content • Plan account coverage around institutional budgets, self-assessment seasons and enrolment calendars • Build relationships across institutions and understand learners, pressures and constraints before proposing solutions • Forecast accurately against quarterly and annual targets and maintain pipeline coverage • Run discovery to identify operational problems, costs and stakeholders • Translate findings into defensible business cases quantifying impact on achievement, compliance, funding and workload • Design partnership scope, rollout and success measures with Customer Success • Qualify and manage opportunities using BANT and MEDDPICC, keeping CRM records current • Work across quality, curriculum, support, finance and executive buying groups • Navigate procurement, tender and framework routes and negotiate multi-year terms • Retain commercial ownership after signature and partner with Customer Success on adoption and outcomes • Identify and execute account growth, including expansion from apprenticeship provision into whole-college delivery • Feed market insight to Product and Marketing and contribute to sector content, events and thought leadership • Share intelligence across Sales and Customer Success and improve go-to-market processes, enablement, systems and reporting

🎯 Requirements

• Experience owning commercial relationships end to end in a considered, multi-stakeholder sale, with a record of winning new business and growing accounts over time • Understanding of the further education, apprenticeship or skills sector; directly equivalent experience from an adjacent sector will be considered • Strong diagnostic and problem-solving ability • Excellent relationship and communication skills across support practitioners to executive leadership • Comfortable with ambiguity and able to adapt • Accurate forecasting, clean CRM hygiene, and familiarity with a structured sales methodology such as MEDDPICC or MEDDIC • Willing and able to be visible in the sector through events, speaking, writing and professional networks • Able to travel across the UK to be in front of customers • No specific qualification is required • Genuine interest in cognition, inclusion and learner achievement, and in the commercial mission of widening access to cognitive assessment

🏖️ Benefits

• EMI company share scheme, meaning you would own a percentage of shares, turning into significant monetary value in time • Competitive salary • Westfield Health cash plan • 1-2-1 Sanctus coaching sessions to support personal and professional development with proactive mental wellbeing support • Flexible working • A paid day off on your birthday • Aviva Life insurance • Workplace Nursery Benefit • Long service awards to celebrate key employment anniversaries • Excellent discounts/wider wallet • 5% matched contribution pension scheme • Pension salary exchange scheme • 25 days holiday + bank holidays (33 days) • Paid wellbeing days, volunteer days, and study days • Quarterly All Star award • Annual company Summer event • Modern homeworking tech kit • Enhanced maternity & paternity pay • Being part of something AMAZING

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