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Mid-Market Account Executive

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Customer.io

51 - 200 employees

Founded 2012

☁ SaaS

📣 Marketing

💰 Series A on 2022-03

SaaS ‱ Marketing

Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.

📋 Description

‱ Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition ‱ Lead the full sales process from prospecting and discovery through demos and closing for deals typically under $50,000 ACV ‱ Focus on new business acquisition within targeted mid-market accounts ‱ Conduct discovery calls to understand customer challenges and goals ‱ Position Customer.io solutions to meet customer needs ‱ Collaborate with the SDR team on lead quality feedback ‱ Collaborate with Customer Success and Technical Support for a smooth post-sale hand-off ‱ Own and report individual sales metrics, including pipeline status and progress toward targets ‱ Conduct consistent cold and warm outreach to maintain a healthy top-of-funnel pipeline ‱ Nurture relationships within mid-sized accounts to uncover needs and drive growth opportunities

🎯 Requirements

‱ 2+ years of experience in full-cycle B2B SaaS or MarTech sales handling mid-market accounts ‱ Must be located in the United Kingdom or Ireland ‱ Proven success in new customer acquisition and closing B2B SaaS deals, preferably in MarTech ‱ Familiarity with MEDDPICC or a similar consultative selling framework ‱ Excellent written and verbal communication skills ‱ Strong ability to identify customer business needs and position relevant solutions ‱ Experience primarily handling mid-market accounts with shorter sales cycles and lower ACV deals ‱ Ability to work closely with an SDR team, balancing inbound and self-sourced opportunities ‱ Successful completion of a background check and employment verifications as part of pre-employment

đŸ–ïž Benefits

‱ $95,000 variable compensation opportunity ‱ 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family ‱ 16 weeks paid parental leave ‱ Unlimited PTO ‱ Stipends for remote work and wellness ‱ Professional development budget

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