Senior Account Executive

🕒 September 16

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cyara

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Private Equity Round on 2022-01

Consulting • Healthcare • Marketing

Cyara is an AI-led customer experience assurance platform that provides comprehensive solutions for monitoring, testing, and optimizing customer journeys across various channels. The platform supports seamless testing of IVRs, chatbots, live voice interactions, and cloud contact centers, ensuring flawless customer interactions and experiences. Cyara's innovative approach utilizes sophisticated bots to simulate real customer interactions, identify issues, and improve performance before any customer impact occurs. With its no-code, user-friendly interface, Cyara enables companies to innovate faster, mitigate risks, and maintain a customer-centric focus while achieving significant ROI and cost savings. Trusted by top technology, health insurance, and car insurance companies, Cyara plays a crucial role in enhancing customer satisfaction and operational efficiency.

📋 Description

• Develop comprehensive plans for achieving assigned quotas, including territory, account, and close/win planning • Maintain planning tools for cross-functional discussions, deal reviews, and executive engagement • Manage time and calendar to complete essential responsibilities • Identify and proactively address obstacles, communicating with the manager as needed • Assess pipeline opportunities and produce forecasts within a 10% +/- margin at week 8 forecast • Identify the correct buyers for Cyara solutions and services • Execute company campaigns and meet outbound call and email targets with high-quality leads • Understand and articulate the value proposition and competitive advantages of Cyara and its solutions • Recognize negotiation opportunities and use trading and bargaining techniques • Leverage discounts and promotions during negotiations • Overcome obstacles and secure contract agreements and purchase orders • Understand competitors, their strategies, and how Cyara compares • Address competitor advantages and sell effectively against competitors • Grow existing accounts through strategic relationship building and stakeholder mapping in a pure farming role

🎯 Requirements

• 8 or more years of proven and stable B2B SaaS sales experience • Track record of reaching $2M+ annual quota and closing high-value six- to seven-figure deals with multinational enterprise clients • Strong industry knowledge in CX/customer experience, contact centers, chatbots, or quality assurance strongly preferred • Ability to sell complex technical solutions and translate customer pains into clear business benefits • Experience selling AI-backed solutions • Experience selling across the UKI/EMEA region • Established customer network in banking/insurance, technology/B2B software, telco/media, retail/ecommerce, and hospitality/travel sectors • Experience growing existing accounts through strategic relationship building and stakeholder mapping • Familiarity with or ability to thrive in a US/private equity-owned B2B SaaS scale-up environment • Proficient in CRM tools such as HubSpot or Salesforce • Comfortable with remote work, strong work ethic, effective time management, and high self-motivation

🏖️ Benefits

• Competitive pay • Comprehensive benefits • Flexible work options • Recognition programs • Employee well-being focus • Inclusive and supportive workplace culture • Continuous learning and growth opportunities

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