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Operations Director

🔥 35 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

Where this job comes from

Posted on Elior's careers page, not through a job board

First seen by Remote Rocketship 35 minutes ago

Logo of Elior

Elior

10,000+ employees

🍽️ Food & Beverage

🏨 Hospitality

🤝 B2B

Food & Beverage • Hospitality • B2B

Elior is a multinational contract catering and food services company that provides catering, foodservice and hospitality solutions to clients across sectors such as business, education, healthcare and travel. Headquartered in Europe, Elior operates globally and serves institutional and corporate customers through on-site catering, concessions and related support services.

📋 Description

• Create a culture focused on excellent customer experience across the area of responsibility • Ensure compliance with all relevant legislation and company policies and procedures • Drive financial performance, identify growth opportunities, and exceed financial targets • Build and maintain strong relationships with senior clients, deliver added value, and exceed expectations • Oversee the Operations Management function and ensure effective leadership and performance • Lead recruitment, support, training, and development of the operations team • Support the sales team through site visits and presentations • Ensure bids are operationally robust • Develop centres of excellence across sites as examples of best practice

🎯 Requirements

• Extensive experience in contract catering • Strong track record in senior, multi-site operational management • Ability to lead, inspire and motivate large, diverse teams • Proven experience building and maintaining successful client relationships • Strong commercial awareness • Confidence with financial data • Proven experience managing P&L performance

🏖️ Benefits

• Company car or car allowance • 15% KPI performance bonus

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