
11 - 50 employees
📡 Telecommunications
🎖️ Defense
🔒 Cybersecurity
💰 Private Equity Round on 2022-07
Telecommunications • Defense • Cybersecurity
Epiq Solutions develops cutting-edge RF tools for situational awareness and detailed insight into RF environments, enabling users to identify and act against wireless threats. With over a decade of experience serving government-focused industries, Epiq Solutions prioritizes speed, cost, and performance for defense and security applications. Their compact and highly efficient software-defined radio (SDR) transceiver modules and RF sensing tools are designed for mission-critical defense communications and protecting sensitive information.
🔥 35 minutes ago
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11 - 50 employees
📡 Telecommunications
🎖️ Defense
🔒 Cybersecurity
💰 Private Equity Round on 2022-07
Telecommunications • Defense • Cybersecurity
Epiq Solutions develops cutting-edge RF tools for situational awareness and detailed insight into RF environments, enabling users to identify and act against wireless threats. With over a decade of experience serving government-focused industries, Epiq Solutions prioritizes speed, cost, and performance for defense and security applications. Their compact and highly efficient software-defined radio (SDR) transceiver modules and RF sensing tools are designed for mission-critical defense communications and protecting sensitive information.
• Collaborate closely with the Sales Team, using technical knowledge to support sales activities, customer queries, and project updates • Address and manage inbound customer inquiries via phone or website • Analyze and triage inquiries, route them to the appropriate Sales Team Member, and filter out non-qualified leads • Maintain accurate and timely communication with the Sales Team and keep the project pipeline current • Track open pricing requests and updates, generating estimates in Salesforce as needed • Follow up with Product and Applications teams to resolve product-related customer questions • Obtain current product lead times and development status for software and products • Take full ownership of small accounts • Follow up with new customers after meetings, trade shows, and events to convert contacts into leads • Track quote expiration timelines and follow up approximately one week before expiration • Confirm product receipt and address post-delivery concerns • Maintain a comprehensive and up-to-date Salesforce database covering communications, opportunity status, and technical requirements • Research target organizations, accounts, and key contacts for background information and lead generation • Coordinate logistics for customer visits, including location, audiovisual needs, and hospitality • Perform other tasks as requested
• Bachelor’s degree in business administration, related field, or relevant experience • Technical acumen and genuine curiosity for technology and business • Ability to independently investigate inquiries and issues, ensuring thorough and timely resolution • Excellent written, verbal, and presentation skills • Familiarity with EMEA Defence organisations and their operational needs • Strong computer skills; adaptable with technology and able to learn and master new systems • Strong ability to juggle multiple tasks, manage time effectively, and ensure follow-through • Demonstrable experience or personal interest in RF systems, the Space sector, and related technology is desired • Bachelor’s degree in engineering is desired • Familiarity with GSM, UMTS, LTE, Wi-Fi, Bluetooth, and modern wireless communications signals is a plus • Prior military or government service is a plus
• 37.5 hour working week (flexible hours) • Remote working arrangements • 25 days annual leave + UK Public Holidays • Annual Wellness Reimbursement • Paid five-week sabbatical every five years • Competitive salary and bonus schemes commensurate with experience and performance • Generous work-based pension plan – employer matched contributions up to 7% • Employee health and dental plan • Income protection and Life Assurance schemes • Charitable Giving Company Match • Fun, laid-back culture and rewarding work
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