Specialist Case Manager – Children and Young People with Complex Disabilities

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🔥 1 minute ago

🇬🇧 United Kingdom – Remote

💵 £48.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

👻 Ghost score 0%

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HCML

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2003

💼 Consulting

🛡️ Insurance

⚖️ Legal

Consulting • Insurance • Legal

HCML is a UK-based clinical services provider specializing in rehabilitation case management, occupational health and workplace wellbeing solutions. They provide rehabilitation and treatment for personal injury and catastrophic injury cases, children and young people’s services, physiotherapy and psychotherapy, diagnostics and triage, and medical insurance healthcare support. HCML also operates a digital musculoskeletal (MSK) platform for online assessment, booking and remote treatment, and delivers services primarily to employers, insurers, solicitors and individual clients through case-managed care.

📋 Description

• Assess clients’ function and needs • Produce accurate, detailed formal reports, including identifying time required for tasks • Plan and review goals • Complete risk assessments and identify safeguarding concerns • Act as an advocate for clients • Support clients and their families • Liaise with professionals and other agencies on clients’ behalf • Recruit and manage Care Teams • Commission and coordinate multidisciplinary teams • Complete paperwork required in relation to clients by the Care Quality Commission • Attend court as required • Follow the Case Management implementation framework for allocated clients • Receive clinical mentorship • Meet business objectives • Engage in the ILS Learning & Development Programme and maintain CPD • Complete tasks within accepted time frames • Attend ILS company and Connect events • Complete paperwork and tasks according to ILS policies and procedures • Maintain ILS’s reputation • Support induction of new Case Managers by enabling accompanying client visits or online client meetings • Recognise and promptly report safeguarding concerns, maintain accurate records, collaborate with safeguarding partners, and complete mandatory safeguarding training • Coordinate bespoke rehabilitation, care, and support programmes for people with complex clinical needs • Work collaboratively with clients, families, multidisciplinary teams, and external agencies to maximise independence, wellbeing, and quality of life

🎯 Requirements

• Qualified healthcare or social care professional, e.g. Occupational Therapist, Physiotherapist, Nurse, or Social Worker • Current HCPC, NMC, or SWE registration • Up-to-date CPD portfolio • Strong experience working with children and young people aged 0–25 and their families • Clear understanding and application of the Mental Capacity Act 2005 • Experience undertaking complex assessments and risk assessments • Experience supporting clients with complex needs • Strong understanding of the UK health and social care system and rehabilitation principles • Proven ability to work autonomously, manage competing priorities, and meet deadlines • Experience in community-based settings • Ability to maintain professional boundaries and achieve positive client outcomes • Excellent written and verbal communication skills, including report writing and case documentation • Competence in Microsoft Office and confidence using digital systems • Ability to lead, motivate, and coordinate multidisciplinary teams • Flexible approach to travel and working arrangements • Full UK driving licence and own transport • Based within Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, East Sussex, Greater London, Hampshire, Hertfordshire, Kent, Northamptonshire, Oxfordshire, Rutland, Surrey, Warwickshire, West Sussex, or Wiltshire • Proof of eligibility to work in the UK • Satisfactory references, including from the last employer • Enhanced Disclosure and Barring Service (DBS) Certificate, potentially including Barred Lists checks • Desirable: previous case management experience • Desirable: knowledge of care package development, staff recruitment, supervision, and performance management • Desirable: experience liaising with solicitors, deputies, and the Court of Protection, including court attendance • Desirable: awareness of relevant Health & Safety and Employment legislation • Desirable: experience working remotely and creatively developing solutions beyond standard service provision

🏖️ Benefits

• Health Cash Plan with dental, optical, and chiropody cost reimbursement • Dependent children can be added to the Health Cash Plan for free • 24/7 virtual GP helpline • Employee Assistance Programme (EAP) • Up to 8 fully funded face-to-face counselling or CBT sessions • Pension Scheme • Pension Salary Sacrifice • Death in Service benefit equal to 4x base salary • Payroll Giving • 25 days annual leave plus bank holidays • Birthday Leave • Option to buy or sell up to 3 holiday days annually • Up to 2 fully paid volunteering/community days per year • Enhanced maternity and paternity policies • Comprehensive Company Sick Pay • Funded professional subscriptions and registrations post-probation • Internal promotion and secondment opportunities • Annual pay reviews • Regular staff awards • Events and activities throughout the year • Mileage paid

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