Account Manager

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Keyloop

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

SaaS • B2B • Enterprise

Keyloop is a provider of cloud-based software and services that power automotive retail, helping dealerships, OEMs and automotive groups manage sales, marketing, inventory, service and finance across online and showroom channels. Its Fusion Automotive Retail Platform (Sales Hub, Acquisition Hub, Vehicle Hub, Service Hub), Keyloop DMS and VEGA predictive intelligence streamline operations, improve profitability, and connect dealer workflows through integrations and a partner ecosystem. Keyloop primarily delivers enterprise SaaS solutions to automotive businesses as a B2B technology provider.

📋 Description

• Own the Relationship: Serve as the primary point of contact for a defined portfolio of clients • Drive Retention and Growth: Lead initiatives to retain clients and expand revenue opportunities • Lead the Pod: Coordinate cross-functional teams to deliver cohesive account strategies • Strategic Planning: Develop and maintain strategic account plans • Customer Advocacy: Represent the voice of the customer internally • Performance Monitoring: Track account health and performance

🎯 Requirements

• At least 4 years of hands-on experience managing client accounts • Proven experience in account management, preferably within the SaaS or software sector • Strong understanding of SaaS business models and customer lifecycle management • Familiarity with sales methodologies such as solution selling or consultative selling • Knowledge of customer success best practices and account retention strategies • Exceptional relationship-building and communication skills with a customer-centric approach • Ability to lead cross-functional teams and manage multiple stakeholder relationships • Comfortable with commercial discussions, contract negotiations, and revenue accountability • Strategic thinker with a results-driven mindset • Willingness to travel as needed across the UK

🏖️ Benefits

• An inclusive work environment • Opportunities for career growth • Training and support for new tasks and adaptation • Potential for performance-based pay and benefits